Bank of America (with Drive-thru services)

This place is really very slow... Workers ignore people and just pass by yawning
Apr 7th, 2024

Mar 27th, 2024

I would like to show my sincere appreciation to Mr. Adrian! I scheduled an appointment to have a LOT of my statements printed last minute for immigration purposes. I could have done it online but would take me 2 weeks to receive it and my appointment with USCIS is in few days so I ran to the nearest BOA. I was ready for them to tell me no but Adrian made it happen and he did it himself despite him being busy!! I watched him multitask while handling the continuous flow of customers. For someone who works in the same industry (I work for another banking institution), I would like to say I am very impressed with Adrians GREAT CUSTOMER SERVICE especially after I witnessed how professional, understanding, and efficient he was!! He also handled some impatient consumers very professionally. Thank you so much Adrian! I truly appreciate all of your help!
Feb 27th, 2024

Busy, no one available to answer. Notaries not on site.
Feb 16th, 2024

Booooo boa sucks. This place has the worst customer service. You will wait forever to get anything done. If you want a better Bank go to Skyler Federal Credit Union you will be in and out with nice friendly people and you won't have to wait 30 to 45 minutes just to withdraw some money.
Feb 13th, 2024