Hours

Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
Closed
Monday:
10:00 AM - 6:00 PM

Chamber Rating

3.0 - (98 reviews)
35
12
8
6
37
Read Our 98 Reviews

Chamber Rating

3.0 - (98 reviews)
35
12
8
6
37
  • eliana paulina fattal martinez

    If what you want to live is hell, move here! The worst management I have ever experienced!
    Mar 6th, 2024

  • Tameka Matthews

    I have had a wonderful experience with my move in process. Ms.Lauren has been the best with my transition. The complex is well kept. The neighborhood is within walking distance to Walmart, which is a plus for me.
    Nov 21st, 2023

  • Michael Mclendon


    Oct 20th, 2023

  • Darryl Smith

    This has to be one of the worst management i have ever experienced, its not just the ongoing issues of neighbors above and below me not letting a family get any rest. on top of that is the neglect of even a phone call or response to any message. this is pathetic and unacceptable, currently have a lease and will be looking to break the contract as soon as possible. i would not recommend anyone that wants a peaceful community and straight communication between property managers and tenants. they give you a number to a courtesy officer that wont return your calls as well as have someone named Taylor just brush off your concerns. my current living situation is not livable as someone who will soon need sleep due to expecting of a child as well as working 3rd shift. i dare them to tell me to contact a 3rd party group to talk about my concerns, the property management needs to be fired immediately
    Jan 5th, 2024

  • Wanda Johnson

    I have been a resident at Pavilion Village for a few months, and unfortunately, my experience has been consistently marred by inadequate communication from the office personnel. From the beginning, there have been recurrent issues with timely responses to queries and concerns, making it challenging to feel heard as a tenant. I sincerely hope that office personnel improve their communication practices to foster a more responsive and tenant-friendly environment. Clear and timely communication is crucial in maintaining a harmonious living experience for all residents, and I believe addressing this issue will significantly enhance the overall quality of life. I hope this feedback will contribute to the enhancement of the living experience for current and future residents. All Im asking is that you COMMUNICATE. I have expressed this one too many times with them. Not a happy tenant !
    Oct 25th, 2023

Read Our 98 Reviews

About
Pavilion Village

Whether you want to kick back after a hard day at the office or kick your heels up and play, Pavilion Village in Charlotte, NC, provides amenities that make your home more than just a place to eat and sleep. Not only are our apartments new, but they offer designer touches like espresso cabinetry. We are pet-friendly with a Bark Park and pet washing station.

Contact Info

  •   980-260-0674

Questions & Answers

Q What is the phone number for Pavilion Village?

A The phone number for Pavilion Village is: 980-260-0674.


Q Where is Pavilion Village located?

A Pavilion Village is located at 131 Gracyn Olivia Dr, Charlotte, NC 28262


Q What is the internet address for Pavilion Village?

A The website (URL) for Pavilion Village is: https://www.pavilionvillageapartments.com/?utm_knock=g


Q How big is Pavilion Village?

A Pavilion Village employs approximately 20+ people.


Q What days are Pavilion Village open?

A Pavilion Village is open:
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 5:00 PM
Sunday: Closed
Monday: 10:00 AM - 6:00 PM


Q How is Pavilion Village rated?

A Pavilion Village has a 3.0 Star Rating from 98 reviewers.

Hours

Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
Closed
Monday:
10:00 AM - 6:00 PM

Ratings and Reviews
Pavilion Village

Overall Rating

Overall Rating
( 98 Reviews )
35
12
8
6
37
Write a Review

eliana paulina fattal martinez on Google

image If what you want to live is hell, move here! The worst management I have ever experienced!

Business Response on Google Feb 17th, 2024
Eliana, we're so sorry you feel this way. Providing our residents with exceptional service is a top priority for our team, so we hope to have an opportunity to discuss your feedback. Please reach out to our Customer Cares Line at (877) 385‐1878 or [email protected] at your earliest convenience. Thank you!

Tameka Matthews on Google

image I have had a wonderful experience with my move in process. Ms.Lauren has been the best with my transition. The complex is well kept. The neighborhood is within walking distance to Walmart, which is a plus for me.

Business Response on Google Nov 13th, 2023
Tameka, thanks a bunch for the lovely review of Pavilion Village! It's been a pleasure assisting you with your new home. Welcome! Please reach out if you ever need anything from our team.

Michael Mclendon on Google

image

Business Response on Google Oct 26th, 2023
Michael, we greatly appreciate the 5 stars! Let our team know if you ever need any assistance at Pavilion Village.

Darryl Smith on Google

image This has to be one of the worst management i have ever experienced, its not just the ongoing issues of neighbors above and below me not letting a family get any rest. on top of that is the neglect of even a phone call or response to any message. this is pathetic and unacceptable, currently have a lease and will be looking to break the contract as soon as possible. i would not recommend anyone that wants a peaceful community and straight communication between property managers and tenants. they give you a number to a courtesy officer that wont return your calls as well as have someone named Taylor just brush off your concerns. my current living situation is not livable as someone who will soon need sleep due to expecting of a child as well as working 3rd shift. i dare them to tell me to contact a 3rd party group to talk about my concerns, the property management needs to be fired immediately

Business Response on Google Dec 13th, 2023
Darryl, we are so sorry to hear about the communication troubles you've had. We assure you that providing our residents with top-tier service is an absolute top priority for our team. We invite you to come by our office in person to discuss the troubles you've had. As you mentioned, our residents are always able to contact our Customer Cares Line at (877) 385‐1878 or [email protected] for immediate assistance. If you aren't able to connect with anyone, please be sure to leave your call-back information. Thank you, we look forward to finding a way to improve your comfort levels.

Wanda Johnson on Google

image I have been a resident at Pavilion Village for a few months, and unfortunately, my experience has been consistently marred by inadequate communication from the office personnel. From the beginning, there have been recurrent issues with timely responses to queries and concerns, making it challenging to feel heard as a tenant. I sincerely hope that office personnel improve their communication practices to foster a more responsive and tenant-friendly environment. Clear and timely communication is crucial in maintaining a harmonious living experience for all residents, and I believe addressing this issue will significantly enhance the overall quality of life. I hope this feedback will contribute to the enhancement of the living experience for current and future residents. All Im asking is that you COMMUNICATE. I have expressed this one too many times with them. Not a happy tenant !

Business Response on Google Nov 5th, 2023
Hey Wanda, thank you for reaching out and taking a moment to voice your concerns. We absolutely assure you that feedback from our residents is very important to our team, so we encourage you to reach out to our Customer Cares Line at (877) 385‐1878 or [email protected]. We're striving to provide 5-star service at our community, so we'd be happy to speak with you about your ideas for further improvement regarding communication with our residents. We hope to speak with you soon!

Load More Reviews

Overall Rating

Overall Rating
( 98 Reviews )
35
12
8
6
37

Write a Review

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