Hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Chamber Rating

4.3 - (86 reviews)
59
13
6
1
7
Read Our 86 Reviews

Chamber Rating

4.3 - (86 reviews)
59
13
6
1
7
  • David Rassch

    If your a contractor stay away. They are incompetent, do not respond well and will have you chasing for payment. Went above and beyond for customer then tell you months later you forgot to fill something out before we can start processing payment. Never gonna be dealing again with this company. Went above and beyond to give your customer a complete new kitchen and full bath for 25k,unheard of in this economy. But in the one who has to call the company to find out there is a document missing that should have been taken care of with a return phone call, yet in the one who had to reach out to you. Thanks for your hard work!
    Apr 3rd, 2024

  • Nyjuwaun Patterson

    My recent encounter with Home Headquarters left me thoroughly dissatisfied and frustrated. Their inefficiency in responding to rental inquiries, coupled with a dismissive attitude towards my health concerns, made the entire process exasperating. Firstly, the wait time for a response from Home Headquarters regarding rental inquiries was unreasonably long. It felt like an eternity before they finally got back to me, causing unnecessary delays and uncertainty in my housing search. Upon finally reaching out, their handling of my health-related concerns was deeply disappointing. Despite explaining my severe asthma condition and my roommate's commitment to smoking outdoors, the representative I spoke to showed blatant disregard for my health concerns. Instead of acknowledging our efforts to maintain a smoke-free environment indoors, she dismissed them outright, arguing that there was no way to verify our arrangement. This dismissive attitude is not only unprofessional but also neglectful of tenants' well-being. As someone with a documented health condition exacerbated by smoke, I expected more understanding and cooperation from a reputable rental agency like Home Headquarters. What's more, their disregard for regulations regarding application fees only adds to the frustration. In New York State, application fees are legally capped at $20, yet Home Headquarters circumvents this regulation by charging $25. This unethical practice raises questions about their integrity and commitment to following legal standards. Maybe they have a loophole, but it should be $20. In conclusion, my experience with Home Headquarters has been nothing short of disappointing. From their sluggish response times to their dismissive attitude towards health concerns and questionable fee practices, the entire process has been marred by inefficiency and disregard for tenant well-being. I would caution others to think twice before considering Home Headquarters for their rental needs.
    Mar 20th, 2024

  • NextTime FindAKid

    You can Make them buy you a House and then RENT it out immediately. Thats what Julius Dixon Did living at 226 Belle Charging 800$ a month.
    Jan 25th, 2024

  • Quwanna West


    Oct 29th, 2023

  • Kash Moni

    Why is it soooo hard getting straight forward answers out of these ppl from a contractors perspective?
    Oct 15th, 2023

Read Our 86 Reviews

About
Home HeadQuarters Inc.

Home HeadQuarters Inc. is located at 538 Erie Blvd W in Syracuse, New York 13204. Home HeadQuarters Inc. can be contacted via phone at 315-474-1939 for pricing, hours and directions.

Contact Info

  •   315-474-1939

Questions & Answers

Q What is the phone number for Home HeadQuarters Inc.?

A The phone number for Home HeadQuarters Inc. is: 315-474-1939.


Q Where is Home HeadQuarters Inc. located?

A Home HeadQuarters Inc. is located at 538 Erie Blvd W, Syracuse, NY 13204


Q What is the internet address for Home HeadQuarters Inc.?

A The website (URL) for Home HeadQuarters Inc. is: http://www.homehq.org/


Q How big is Home HeadQuarters Inc.?

A Home HeadQuarters Inc. employs approximately 20+ people.


Q What days are Home HeadQuarters Inc. open?

A Home HeadQuarters Inc. is open:
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed


Q How is Home HeadQuarters Inc. rated?

A Home HeadQuarters Inc. has a 4.3 Star Rating from 86 reviewers.

Hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Ratings and Reviews
Home HeadQuarters Inc.

Overall Rating

Overall Rating
( 86 Reviews )
59
13
6
1
7
Write a Review

David Rassch on Google

image If your a contractor stay away. They are incompetent, do not respond well and will have you chasing for payment. Went above and beyond for customer then tell you months later you forgot to fill something out before we can start processing payment.
Never gonna be dealing again with this company.
Went above and beyond to give your customer a complete new kitchen and full bath for 25k,unheard of in this economy. But in the one who has to call the company to find out there is a document missing that should have been taken care of with a return phone call, yet in the one who had to reach out to you.
Thanks for your hard work!

Business Response on Google Apr 3rd, 2024
Mr. Rassch, we apologize for the wait time on needed paperwork. Unfortunately, we can not cut corners on required paperwork on behalf of our funding sources. We also need to make sure that contractors are properly insured and certified and that jobs are completed correctly protecting both our funding partners, but more importantly, our customers. We will try to be better in explaining the process for those types of programs to better manage expectations. Again, we are sorry that inspections and customer sign off are adding time to the process.

Nyjuwaun Patterson on Google

image My recent encounter with Home Headquarters left me thoroughly dissatisfied and frustrated. Their inefficiency in responding to rental inquiries, coupled with a dismissive attitude towards my health concerns, made the entire process exasperating.
Firstly, the wait time for a response from Home Headquarters regarding rental inquiries was unreasonably long. It felt like an eternity before they finally got back to me, causing unnecessary delays and uncertainty in my housing search.
Upon finally reaching out, their handling of my health-related concerns was deeply disappointing. Despite explaining my severe asthma condition and my roommate's commitment to smoking outdoors, the representative I spoke to showed blatant disregard for my health concerns. Instead of acknowledging our efforts to maintain a smoke-free environment indoors, she dismissed them outright, arguing that there was no way to verify our arrangement.
This dismissive attitude is not only unprofessional but also neglectful of tenants' well-being. As someone with a documented health condition exacerbated by smoke, I expected more understanding and cooperation from a reputable rental agency like Home Headquarters.
What's more, their disregard for regulations regarding application fees only adds to the frustration. In New York State, application fees are legally capped at $20, yet Home Headquarters circumvents this regulation by charging $25. This unethical practice raises questions about their integrity and commitment to following legal standards. Maybe they have a loophole, but it should be $20.
In conclusion, my experience with Home Headquarters has been nothing short of disappointing. From their sluggish response times to their dismissive attitude towards health concerns and questionable fee practices, the entire process has been marred by inefficiency and disregard for tenant well-being. I would caution others to think twice before considering Home Headquarters for their rental needs.

Business Response on Google Mar 25th, 2024
We appreciate your frustration with the wait time for a rental application. We have hundreds of inquiries every month and to be fair, we address each inquiry as it comes in, in the order received. We were very upfront about the building being a non-smoking building to both you and your partner when you inquired separately. There are children in that building and people that have serious health issues. We cannot allow smokers in the building no matter where they promise to do their smoking. We did not charge you or your partner an application fee. We wish you the best in your apartment search.

NextTime FindAKid on Google

image You can Make them buy you a House and then RENT it out immediately. Thats what Julius Dixon Did living at 226 Belle Charging 800$ a month.


Quwanna West on Google

image

Business Response on Google Jan 16th, 2024
❤️

Kash Moni on Google

image Why is it soooo hard getting straight forward answers out of these ppl from a contractors perspective?

Business Response on Google Oct 23rd, 2023
Hello! Can you call or email to share what happened? [email protected] or 315-459-6652

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Overall Rating

Overall Rating
( 86 Reviews )
59
13
6
1
7

Write a Review

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