Chamber of Commerce

      Rose Box NYC

      ( 86 Reviews )

      Rose Box NYC
      Owner Verified
      Owner Verified
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Thursday:
      10:00 AM - 6:00 PM
      Friday:
      10:00 AM - 6:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      10:00 AM - 6:00 PM
      Tuesday:
      10:00 AM - 6:00 PM
      Wednesday:
      10:00 AM - 6:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      Verified Member
      4.2 - (86 reviews)
      67
      1
      2
      1
      15
      Read Our 86 Reviews

      Chamber Rating

      Verified Member
      4.2 - (86 reviews)
      67
      1
      2
      1
      15
      › ‹
      • Alejandro Beltran Jimenez

        One of the worst experiences! Never got a confirmation email when it was supposed to be shipped. Called their number, and their customer care is awful! Never addressed my concern and made it like it was my fault! Update: after 2 weeks, 3 calls to useless customer service and a claim to UPS (cause apparently the customer is in charge of the delivery) I finally got my roses! I stand by my review, worst experience ever! (And actually the package says it was sent today). If you dont like your job please quit!
        Feb 27th, 2024

      • Mikaila Markel

        Rose Box NYC surpassed all my expectations! The roses were stunning, the delivery was prompt, and the customer service was top-notch. Highly recommend!
        Feb 27th, 2024

      • Ireland Gibson


        Feb 24th, 2024

      • Brian M

        Ordered here a few times. Excellent quality. Will keep ordering
        Feb 19th, 2024

      • Mark Fard

        Complete disaster..... Ruined Valentine's day delivery for my fianc even though I ordered 2 days earlier. I can imagine what their same day delivery looks like. Got different answers through out the day checking the status of delivery. You lost a customer and I make sure non of my friends use your garbage service ever.
        Feb 18th, 2024

      Read Our 86 Reviews

      About
      Rose Box NYC

      Website: https://roseboxnyc.com

       

      Contact Info

      •   646-374-1711

      Services

      • Roses Box
      • Roses that last a Year,

      Payment Methods

      • MasterCard
      • Amex
      • Cash
      • Visa
      • Discover

      Questions & Answers

      Q What is the phone number for Rose Box NYC?

      A The phone number for Rose Box NYC is: 646-374-1711.

      Q Where is Rose Box NYC located?

      A Rose Box NYC is located at 186 Franklin St, New York, NY 10013

      Q What is the internet address for Rose Box NYC?

      A The website (URL) for Rose Box NYC is: https://roseboxnyc.com/

      Q What days are Rose Box NYC open?

      A Rose Box NYC is open:
      Thursday: 10:00 AM - 6:00 PM
      Friday: 10:00 AM - 6:00 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 10:00 AM - 6:00 PM
      Tuesday: 10:00 AM - 6:00 PM
      Wednesday: 10:00 AM - 6:00 PM

      Q How is Rose Box NYC rated?

      A Rose Box NYC has a 4.2 Star Rating from 86 reviewers.

      Hours

      Thursday:
      10:00 AM - 6:00 PM
      Friday:
      10:00 AM - 6:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      10:00 AM - 6:00 PM
      Tuesday:
      10:00 AM - 6:00 PM
      Wednesday:
      10:00 AM - 6:00 PM

      Related Categories

      Ratings and Reviews
      Rose Box NYC

      Overall Rating

      Overall Rating
      ( 86 Reviews )
      67
      1
      2
      1
      15
      Write a Review

      Alejandro Beltran Jimenez on Google

      image One of the worst experiences! Never got a confirmation email when it was supposed to be shipped. Called their number, and their customer care is awful! Never addressed my concern and made it like it was my fault!
      Update: after 2 weeks, 3 calls to useless customer service and a claim to UPS (cause apparently the customer is in charge of the delivery) I finally got my roses! I stand by my review, worst experience ever! (And actually the package says it was sent today). If you dont like your job please quit!

      Business Response on Google Mar 1st, 2024
      We're deeply sorry for the negative experience you had with our service. It's unacceptable that you didn't receive a confirmation email and encountered difficulties with our customer care team. We take your feedback seriously and are committed to improving our processes to prevent such issues in the future. We sincerely apologize for any inconvenience caused and hope to regain your trust.

      Mikaila Markel on Google

      image Rose Box NYC surpassed all my expectations! The roses were stunning, the delivery was prompt, and the customer service was top-notch. Highly recommend!

      Business Response on Google Mar 9th, 2024
      Thank you so much for this lovely review!

      Ireland Gibson on Google

      image

      Brian M on Google

      image Ordered here a few times. Excellent quality. Will keep ordering

      Business Response on Google Mar 9th, 2024
      Thanks for the great review!

      Mark Fard on Google

      image Complete disaster..... Ruined Valentine's day delivery for my fianc even though I ordered 2 days earlier. I can imagine what their same day delivery looks like. Got different answers through out the day checking the status of delivery. You lost a customer and I make sure non of my friends use your garbage service ever.

      Business Response on Google Feb 26th, 2024
      We're deeply sorry for the disappointment and frustration you experienced with our service on Valentine's Day. Your feedback is crucial, and we're working to address the issues you encountered to prevent similar situations in the future. We understand your decision, but if you're willing to give us a chance to right this wrong, please email us at [email protected]. We hope to hear from you!
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 86 Reviews )
      67
      1
      2
      1
      15

      Write a Review

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