- Roses Box
- Roses that last a Year,
Questions & Answers
Q What is the phone number for Rose Box NYC?
A The phone number for Rose Box NYC is: 646-374-1711.
Q Where is Rose Box NYC located?
A Rose Box NYC is located at 186 Franklin St, New York, NY 10013
Q What is the internet address for Rose Box NYC?
A The website (URL) for Rose Box NYC is: https://roseboxnyc.com
Q What days are Rose Box NYC open?
A Rose Box NYC is open:
Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 6:30 PM
Sunday: 10:00 AM - 6:00 PM
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Q How is Rose Box NYC rated?
A Rose Box NYC has a 4.3 Star Rating from 79 reviewers.
Ratings and Reviews
Rose Box NYC
Overall Rating( 79 Reviews )
Enis Mehani on Google
I Wish i could give them 10 Stars. They are amazing they have really great costumer service i ordered roses for my wife for valentine's day i payed extra fee to be delivered on the valentines day and they roses arrived to me in 2 hours. I do apricated there service they are amazing. I highly recommend Rose Box NYC.
I want to Thank you all Rose Box employees for the amazing service .
Andrew B on Google
I placed an order from Rose Box for the heart shaped box roses and they guaranteed delivery on Valentines Day. I check the order status on Valentines Day and it was never shipped. I used the chat on their site and called, no one responded. Today I get an email from FedEx that the order from Rose Box was picked up and will be delivered 2 days after Valentines Day. For $300, I expected more from RoseBox needless to say I dont recommend them nor will I ever do business with them again.
Tomer Hornik on Google
S Nova on Google
We were loyal customers and my husband purchased a lot of bouquets of all kind of sizes and colours.
Recently they increased the prices for more than 30% but quality and customer service went down.
Flowers arrived not as described in the website, and when i asked to exchange for a bigger flowers - and pay the difference of course. Sale associate was very arrogant and mean and didnt try to resolve issue anyhow.
Its very unpleasant experience especially after buying so many bouquets for years. Regardless, this business doesn't know how to build relationships with customers.
Regarding the flowers: Some flowers fall down after few months, as they were not glued good enough.
Also flowers petals crumble all the time.
Darius on Google
I purchased an order for a rose box for my 14 yr old daughter with initials ALG. I totally forgot to pick it up later that day and was on a business trip for weeks. When I went back, granted, a month later, the store's attitude was "you prove you paid for it" as apparently they "have no records". I could not find my receipt. Suddenly I saw a pink box exactly the same that I had ordered with ALG on it in the store. It must be mine and since I didnt pick it up, naturally they were now offering it for sale. I told the server happily that must be mine - I mean why would they produce a random box with ALG in pink?. She was unmoved and her irritation level was clear from the body language. I even showed her my daughter's name to prove the initials were ALG. For a store in my neighborhood, ostensibly the wealthiest part of Manhattan I can assure you I will not be returning to be treated like I'm begging for a tax return from the IRS!! The boxes may be beautiful. The customer service is NOT.
Thank you for the response offering to assist me. That was all I wanted, and not the brush off I got by the sales assistant at the time. I do have the correct brand. I live a couple of blocks away and pass your store frequently. I will reach out to see if we can resolve. Much appreciated. Thanks.
Overall Rating( 79 Reviews )
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