Dental365 - 14th Street

Great place!
Jun 25th, 2023

I just wanted to share my feedback and thought about my positive experience with Dental365 customer service. I recently received exceptional help from a dental hygienist and wanted to share my positive experience. During my routine dental visit, My hygienist named Nelly who always went above and beyond in providing outstanding care. Every time I visit dental office, Nelly greeted me with a warm and friendly smile, instantly making me feel at ease. She took the time to listen attentively to my concerns and provided helpful advice on maintaining good oral health. Throughout the cleaning process, Nelly professionalism and expertise were evident. She paid meticulous attention to detail and ensured that I was always comfortable. She explained each step of the procedure, educating me on proper oral hygiene techniques and answering any questions I had. Her caring and compassionate nature created a positive and calming environment, which is not always easy to achieve in a dental setting. In addition to the cleaning, Nelly took the time to share personalized recommendations for improving my dental health. She provided practical tips, such as proper brushing and flossing techniques, and recommended specific dental products tailored to my needs. Her thoroughness and attention to detail left me feeling confident in my oral care routine. I want to express my heartfelt gratitude to Nelly for her exceptional service as a dental hygienist. She exemplified professionalism, expertise, and a genuine commitment to patient care. Thanks to her, I now have a renewed motivation to prioritize my oral health. I highly recommend Nelly and the dental office she represents for their outstanding care and customer service. In addition, I had a conflict with my schedule, and every time I called the front desk for assistance. Both representative I spoke to, name Niv and Jack, was an absolute delight to interact with. They both were understanding and accommodating with my schedule. On many occasions from the moment Niv or Jack answer my call, both was friendly. They listened attentively as I explained my issue, and immediately assured me that they would do everything possible to help me resolve it. What impressed me the most was Niv and Jack knowledge about the Insurance/dental procedure and theyre ability to troubleshoot and find a solution quickly. They explained each step in a clear and concise manner, ensuring that I understood what needed to be done. Throughout the entire interaction, Niv and Jack displayed professionalism and a genuine desire to assist me. I want to extend my sincere gratitude to My Hygienist Nelly, Front desk Niv and Jack and Dr: Sung the entire customer service team for their outstanding service. Their professionalism, knowledge, and commitment to helping patients are commendable. I will be a loyal customer and recommend their products to others based on this remarkable experience.
Jun 22nd, 2023

The office is very clean and the staff is very friendly !
Jun 8th, 2023

Great place!
Jun 6th, 2023

I loved my experience here! It was my first time here and everything about my visit was awesome. Receptionists were kind, my dental hygienist was informative and gave me a great cleaning, and the office was top notch clean and very modern looking. I got to pick what music I wanted to listen to as well!
Jun 2nd, 2023