Satva Living - Women's Sustainable Active wear Online

Mimi Shapiro _{on Google}

Jul 18th, 2020

Satva is the worst clothing company I ever dealt with. My family used to own a chain of 1200 stores. When a customer had a piece of clothing that did not wear properly we immediately offered them their money, a replacement whatever it took
(Within reason) to maintain their business.
Satva is NOT THAT COMPANY. I told my yoga students how nice they felt. Many went out and bought them. One of my own pair the 2nd time I wore them started splitting on the seam. Satva did nothing to accommodate me.
I asked for a replacement pair. I bought the top to match this pair however but I didnt think they would replace both pieces.
To my shock they would do nothing. Correct NOTHING. They were purchased in a retail store and they told me they only replace items bought on line. Seriously??? Either way it is their item. So are they sending seconds to retail establishments and selling them for full price.
They offered me 20% off on another item. WHY would I buy another item from a company that doesnt stand behind their merchandise. I have advised my students to STOP BUYING Satva clothing.
It is a sad state of affairs when companies do not honor the quality of their own merchandise..no matter where it was purchased from.