Neglia Appraisals

Dear Valued Client - We appreciate your feedback and are disappointed to hear about your dissatisfaction with your experience. We understand your frustration and would like to address your concerns. The delay in delivering the appraisal was due to the building management company’s delay in providing the required questionnaire, which was necessary to complete the assignment. This was communicated to you when we explained the reason for the delay. Additionally, the subject property presented unique challenges as it is located completely below-ground-level. While we understand your perspective, we followed established appraisal procedures and guidelines to complete the report. Our chief appraiser offered to review the report with you in detail to explain our approach and methodology, as well as invited you to share any comparable sales you believed were more relevant for our review. If you would like to revisit these options or need further assistance, we would be happy to help. Please feel free to reach out to our office. Thank you for sharing your concerns, and we hope to work towards a resolution.