CityDentist- Brooklyn

I brought my mother to this Center after a negative experience with another dentist. It's very convenient - a private practice equipped to provide many different kinds of procedures all under one roof. The dentist and specialists were patient, professional, and courteous. And the administration staff out front is super helpful. It's hard to care for an elderly parent, but A Center for Dental Excellence made at least this part of it a lot easier. I'm very glad we went here.
Jun 10th, 2024

Very personable and helpful. Kind and caring professionals. Best dental experience. Very good people.
Jun 9th, 2024

This was my 1st time ever going here and first off the girls in the front are rude and nasty! All the girls just sit down and gossip. They never smile. Next my Apoiment was for 1pm they call me at 1:30 and I left at 3pm. 2 hours for a filling. I saw 3 different doctors for some random reason. And the guy who did my filling was so unprofessional. He stopped 3 times while doing my filling to check on another patient!! Who does that!! I was so mad. I also hate the way he did my filling he didnt do a good job I can still feel w.e he shoved up my tooth and well I guess I gotta live with it now. But I will not be coming back to this dentist.
Apr 25th, 2024

Dr and staff were very efficient. I visited with my 9yo son, I thought he'd be scared but the assistant was super experienced with kids, my son got his teeth cleaned in no time. We're happy smiling patients!
Apr 24th, 2024

First time here as a 21 year old kid 12 years ago. Had great insurance and got fooled into paying $80 for a cleaning because I didnt know better. After I was brought to the saleswoman who suggested I spend 10K on Invisalign and when my teeth are pretty perfect. Didnt come back to this place after that. Fast forward to 2024 and I broke my front tooth. Called this place again because I figured why not, Ill give them a shot again. Gave them my info and they said they accepted my MetLife HMO plan along with notifying them of the situation. Come in at 9 am and well take care of you they said. After receiving an X-ray of the tooth, I get the typical car salesman pitch that this place is notorious for: You can use a deep cleaning. I was then told to go over to see the saleswoman just like last time where she went through pricing on veneers. $1750 for one but recommended both for a whopping $3500. I asked if they could put a temporary bonding on until I switched my MetLife plan over to a PPO. Was then told they couldnt do anything my teeth unless I committed to paying for the veneers. Walked out and want to give a big thanks to the staff that wasted my time. My grandmother also had an issue with this place where she paid out of pocket for a procedure and they refused to reimburse her even though they got a check from her insurance company. Please heed my warning and avoid this place at all costs.
May 18th, 2024