Hours

Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM
Sunday:
Closed
Monday:
Closed
Tuesday:
9:00 AM - 4:00 PM

Chamber Rating

Verified Member
2.9 - (30 reviews)
6
8
3
3
10
Read Our 30 Reviews

Chamber Rating

Verified Member
2.9 - (30 reviews)
6
8
3
3
10
  • Frederick Francis

    Had some documents to be notarized on 03/04/2022. A personal banker Ms.Shashna Mitchellwas very professional and patient during the process though she had other duties to perform. Ms. Mitchell was the epitome of grace and professionalism and made multitasking look simple.
    Mar 8th, 2022

  • Staks Shine

    These people have no real clue whats going on in their own branch and they offer VERY LITTLE customer service. I spent 45 minutes here waiting to be seen and nobody even asked me why i was there; after i spent 10-15 minutes in line, they tell u to sit anywhere and customer service will be with you. I wasn't even dressed like a hoodlum or anything. I just needed help with online banking and got ignored. Customers dont even sign in here. The branch workers randomly pick and chose who they feel like serving. Poor show
    Jan 12th, 2022

  • Natural beauty


    Aug 20th, 2021

  • DaYahVee Yasharahla


    Aug 4th, 2021

  • W Peeples

    Cant speak to a representative because Im unable to make an appointment, because theres no way past the automated system that sends you to a representative that wont answer the phone so the automated system ends the call. Cant pay of credit card because every representative is in another country and doesnt have a clue of how to assist so Im put on hold for 10 minutes before Im bounced to another part of whatever country only to be put on hold again. Ask for a supervisor Im put on hold and bounced to another part of a country... that went on for 45 minutes before I said screw it, citi bank doesnt want there money account closed. And this is just the ralph avenue location.
    Sep 26th, 2020

Read Our 30 Reviews

About
Citi

Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Contact Info

Questions & Answers

Q What is the phone number for Citi?

A The phone number for Citi is: (347) 289-7984.


Q Where is Citi located?

A Citi is located at 1992 Ralph Ave, Brooklyn, New York 11234


Q What is the internet address for Citi?

A The website (URL) for Citi is: https://www.citi.com/?utm_source=extnet&utm_medium=yext&y_source=1_Mjg5MTcwMjUtNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D


Q What days are Citi open?

A Citi is open:
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed
Monday: Closed
Tuesday: 9:00 AM - 4:00 PM


Q How is Citi rated?

A Citi has a 2.9 Star Rating from 30 reviewers.

Ratings and Reviews
Citi

Overall Rating

Overall Rating
( 30 Reviews )
6
8
3
3
10
Write a Review

Frederick Francis on Google

image Had some documents to be notarized on 03/04/2022. A personal banker Ms.Shashna Mitchellwas very professional and patient during the process though she had other duties to perform. Ms. Mitchell was the epitome of grace and professionalism and made multitasking look simple.


Staks Shine on Google

image These people have no real clue whats going on in their own branch and they offer VERY LITTLE customer service. I spent 45 minutes here waiting to be seen and nobody even asked me why i was there; after i spent 10-15 minutes in line, they tell u to sit anywhere and customer service will be with you. I wasn't even dressed like a hoodlum or anything. I just needed help with online banking and got ignored. Customers dont even sign in here. The branch workers randomly pick and chose who they feel like serving. Poor show


Natural beauty on Google

image


DaYahVee Yasharahla on Google

image


W Peeples on Google

image Cant speak to a representative because Im unable to make an appointment, because theres no way past the automated system that sends you to a representative that wont answer the phone so the automated system ends the call. Cant pay of credit card because every representative is in another country and doesnt have a clue of how to assist so Im put on hold for 10 minutes before Im bounced to another part of whatever country only to be put on hold again. Ask for a supervisor Im put on hold and bounced to another part of a country... that went on for 45 minutes before I said screw it, citi bank doesnt want there money account closed. And this is just the ralph avenue location.


Load More Reviews

Overall Rating

Overall Rating
( 30 Reviews )
6
8
3
3
10

Write a Review

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