Luggage Storage Craig Rd - Radical Storage

Very friendly, everything clean, they comply with the established schedule.
Jan 20th, 2025

I recently had a terrible experience at Shield Storage. I bought a unit in a storage auction and arrived at the facility to pay for the winning unit and pick up the items inside. The next day, I rented a truck to pick up the items, but the gate code I received from the facility didnt work, and no one was at the office. I called Shield Storage and spent an hour on the phone with an agent trying to locate the office manager or anyone who could open the gate, but had no luck.The next day, I tried again to pick up the items, but was told that my time was up and they would lock the unit with a double lock. This felt like a scam. The lady at the office, who claimed to be the property manager, called the regional manager, and after a brief conversation, they decided to lock the unit and refused to return my deposit, even though I had 72 hours to pick up my items.They were clearly mad at me for calling customer service to report that no one was at the property, and thats why they refused to let me pick up the items and didnt return my deposit. This whole experience felt like fraud.I reported this to the auction website as well. Scammers. Just scammers. My belongings were not handled with care, and several items were damaged. Additionally, the security measures were inadequate, leaving me worried about the safety of my stored items. I would not recommend this storage facility to anyone looking for a reliable and secure place to store their belongings.
Dec 19th, 2024

I have had items in this facility for 4 years now and they have never let me down. The people have changed over the years but they have always helped me even when I wasnt the nicest to them. I really appreciate everyone there!!Edit: Sold my unit and sent me a bill THE NEXT DAY! Un
Dec 9th, 2024

Dec 7th, 2024

I am extremely pleased with Shield Storage. I have had a unit for several years. Just the other day I got a call that I had not completely lock my unit. So impressed. I have and will continue to spread the confidences to others when they need a unit.
Dec 4th, 2024