RestoPros of South Las Vegas

Pro Restoration did a fantastic job completing the repair project in my home. The whole team were very professional. The repair was great and completed in a timely manner. I am very happy with the whole team. Highly recommended.
Apr 29th, 2024

Pro Restoration was outstanding to work with. They negotiated a fair price with my insurance company. Their scheduling and follow-up process was efficient, professional, and courteous. Very friendly folks! And the team that they sent out to do the work was top notch. They restored our bathroom floor, adjacent bedroom wall, and garage ceiling below back to perfect shape in just a few days. I would use them again in a heartbeat! Thank you PR for a great job!
Jan 27th, 2024

Quick, clean and professional. Showed up on time and were respectful of our home. Recommend
Jan 24th, 2024

They fixed it easy
Dec 20th, 2023

Let's start by telling you what "NOT" to expect if you use Pro Restoration. You will not receive honest and responsive answers to your questions from the onset. I recommend that you not rely on Pro Restoration "time" sensitive commitments that will not be adhered to. Do not expect timely callbacks, texts, or accurate communication from the only office person [that I'm aware of] named Jennifer. Don't expect to see clean or new equipment that Pro Restoration shows on its website and Yelp. You won't receive plastic protective enclosures, as shown on their website and Yelp, even if you request them. Do not expect Pro Restoration's location, even after asking employees. And, when you find Pro Restoration (it's not difficult), don't expect signage indicating their location at 2710 S Highland Dr, Las Vegas, NV 89109. Don't expect straightforward answers to your questions from anyone. Don't expect professional, clean, and pleasant workers who are helpful or transparent. Expect "not" to see the mitigation cost until weeks after you request it from Nick or Jennifer. Finally, and most importantly, don't plan on speaking with anyone who will give you their real name, such as "Nick," who I believe is "Sarkis Abgaryan," and his wife Eliza Abgaryan, who wouldn't give me her name when I repeatedly asked her when she came out from the back of OSP Plumbing after hearing my questions to the front office girls. Here is what you can expect from Pro Restoration. A company shrouded in secrecy that shows OSP Plumbing signage but no reference to Pro Restoration. Eliza Abgaryan will not give you her name and tell you that Pro Restoration is in "the back room," according to her. People like Eliza Abgaryan, who "others" say is the HR manager, office manager, co-owner, and wife of Sarkis Abgaryan, aka Nick (referenced above). There is also Hazar Abgaryan, with whom I have not determined the relationship but informed that he is the brother of Sarkis Abgaryan. Workers from OSP Plumbing, located at the OSP Plumbing address at 2710 S Highland Dr, Las Vegas, NV 89109, will tell you Pro Restoration will do an excellent job at a reasonable cost. However, they neglect to tell you both entities are owned and operated by the same people, the Abgaryan clan. You can expect the workers to tell you that you have a severe "bio-hazard level III" that requires the mitigation of Pro Restoration at a price that will make your head spin when you see the first and final invoice weeks after the mitigation has ended. Such recommendations are unethical and should require a review by the Nevada State Contractors Board. Both Pro Restoration and OSP Plumbing have licensing from the Contractors Board. *My review is ongoing. I will upload further information and pictures about Pro Restoration shortly.
Nov 21st, 2023