Prominent Realty Group LLC

Mary Saladino is a GREAT Realtor and amazing to work with!
Mar 3rd, 2024

The property management service was terrible every step of the way
Jan 28th, 2024

This is my review for Prominent Realty, and Lisa Tufano exhibited rude and hypocritical behavior, often coming across as condescending and displaying traits associated with a 'Karen.' Initially, she portrayed herself in a positive light, encouraging me to contact her anytime I had an issue. However, the reality was different. I was provided with Lisa Tufano's work number listed in all her emails when they contacted me on a weekend for rent inspections. I promptly replied via text, as instructed in the email. However, the following Monday morning, she scolded me for reaching out as soon as possible, only later clarifying who I should have responded to. Upon moving in, I was under the impression that the property was in good condition. Unfortunately, this was not the case. The owner opted for a quick fix, covering up issues with cheap replacements to make it move-in ready. Throughout my three years at the property, there were constant water shortages, disrupting the neighborhood's water supply randomly from 8 am to 2 pm. When the water was restored, it was laden with thick sediment, requiring me to purchase filters. The property's heater malfunctioned twice during the winter, forcing me to rely on space heaters and blankets. The aging unit had to be completely replaced. In the summer, the AC broke down, and I had to endure the sweltering heat while waiting for a new unit. Lisa Tufano even blamed me for breaking a 20-year-old microwave, which the handyman acknowledged was beyond repair due to its age. Despite the lack of new amenities, my rent increased annually by at least $100, and Lisa Tufano justified it by citing high-priced comparables due to the COVID surge. The neighborhood had its share of challenges, with tents and makeshift shelters for individuals with substance abuse issues across the street in the dirt lot. Lisa Tufano failed to provide the rental agreement on time twice, and when I decided not to renew it due to another rent increase, I faced threats of losing my entire deposit because of the delayed move-out caused by her negligence. Despite explaining my reasons for leaving, Lisa Tufano accused me of plotting to move all along, overlooking her own negligence. The final straw was Lisa Tufano attempting to withhold my deposit of $1250 for paint touch-ups without providing receipts. When I requested proof of the expenses, she responded with hostility, refusing to compromise. When I pressed the issue further, she resorted to stating that my standing up for my tenant rights by email, when she refused to provide dollar amount receipts (not estimates), was HARASSMENT. I strongly advise future tenants to scrutinize their rental agreements with this company, keep thorough records of move-in and move-out conditions, as this company lacks consideration for good tenants. My experience with this company was marked by bullying and manipulation.
Jan 16th, 2024

My real estate agent referred me to prominent realty , for last 8 years Deborah and lisa mangeing my properties . i can not thank enough of their professionalism and having best interests in mind for both owners and renters . I highly recommend prominent realty . Thank you
Jan 12th, 2024

This review recounts my interactions with Prominent Realty, specifically Lisa Tufano. Throughout, Lisa consistently displayed discourteous and hypocritical behavior, often adopting a condescending demeanor reminiscent of a 'Karen.' Despite her initial portrayal as approachable and encouragement to reach out with any concerns, the reality differed.During weekend rent inspections, I promptly responded via text using the work number provided in all Lisa Tufano's emails. However, on the subsequent Monday morning, I faced reprimands for my prompt response, with Lisa Tufano clarifying the appropriate contact person later.Upon moving in, my perception of the property's condition significantly diverged from reality. Quick fixes with inexpensive replacements created a facade of move-in readiness. Persistent water shortages disrupted the neighborhood's supply randomly from 8 am to 2 pm during my three-year stay. The restored water often carried thick sediment, leading me to purchase filters.In winter, the property's heater malfunctioned twice, leaving me reliant on space heaters and blankets until the aging unit was replaced. In the summer, enduring sweltering heat became a necessity due to a breakdown in the AC unit, awaiting the installation of a new one. Lisa Tufano attributed blame to me for breaking a 20-year-old microwave, a claim refuted by the handyman acknowledging its irreparable state due to age.Despite the lack of additional amenities, my rent increased annually by at least $100, purportedly justified by referencing high-priced comparables due to the COVID surge. The neighborhood posed challenges, with makeshift shelters for individuals with substance abuse issues across the street in a dirt lot.Lisa Tufano failed to provide the rental agreement on time twice. When I chose not to renew due to another rent increase, threats of losing my entire deposit surfaced due to delayed move-out caused by her negligence. Despite explaining my reasons for leaving, Lisa Tufano accused me of plotting to move all along, disregarding her own negligence.The final straw was Lisa Tufano attempting to withhold my $1250 deposit for paint touch-ups without providing receipts. Upon requesting evidence, she responded with hostility, refusing to compromise. When I pursued the matter further, she absurdly labeled my advocacy for tenant rights through email as harassment. I strongly caution prospective tenants to scrutinize their rental agreements with Prominent Realty and maintain thorough records of move-in and move-out conditions. My experience with Lisa Tufano and Prominent Realty was tainted by bullying and manipulation.
Jan 16th, 2024