Crosstown Van Lines

We experienced our worst nightmare from start to finish with our across states move. After 30 minutes getting a quote from Bud Baker. All measurements and furniture listed before a quote. Loading all boxes first, the loaders say your taking more than the quote. Now you are left at 7:00 pm with all your furniture still not loaded. We need $1500.00 MORE. But you can pay $750.00 now Venmo. $750.00 more on delivery. Well delivery was 11 days later. Boxes crushed, broken furniture and 7 missing boxes. Their invoice sheet stated 120 boxes. Not- some boxes had up to 3 number stickers on them. Russian driver hardly spoke English. He will lock up your stuff if you dont pay him before they unload. We asked to see if it was our belongings first. Threatened to take to storage unit and we would have to pay more. Than jumped into moving truck to leave before paying the hired help he called for to unload. Screaming, honking and blocked in by a truck than he exited and payed the 2 men from Dallas $50.00 each for 2.5 hours of work. I would advise No One to use this Company and all the monsters they contract with.
Apr 2nd, 2023

Mar 9th, 2023

There is nothing positive to say about this company. They are dishonest, dont respond, very careless, broke so many of our things, super unprofessional. Out of our dozens of moves hands down this company is the absolute worst.
Feb 2nd, 2023

Do yourself a favor and stay away from this company. We had a terrible experience with them.
Dec 31st, 2022

DO. NOT. USE. THIS. COMPANY. These guys were contracted for us for a cross-state move. The crew that showed up was non-english speaking ( Russian I believe) and very unprofessional. They were unwilling and unable to accept any direction regarding valuables and expensive furniture pieces. Boxes were packed only halfway to increase the cubic footage charge. Only after the truck was fully loaded did they interact, citing additional charges because our goods were "very heavy". It has been 3 weeks and we still don't have delivery to our new address. Customer service is non-responsive, and when they have responded, they have been extremely rude and combative. 0/10 experience. I do not recommend.
Nov 18th, 2022