HTG REMODELING SERVICES

I can't give them a good review due to not responsive. I Called them first and I've had 3 companies afterwards who all came back in timely manner with an estimate without ever calling them, well HTG I text them and didn't get a response
May 1st, 2023

Jan 25th, 2023

Aug 5th, 2022

Service: Installation
Nov 26th, 2021

Placed new flooring and I give it 5 stars, but Luis the owner will continuously make false promises and mislead you constantly. He will be late often, if he even shows up! When you call him he'll act bothered and state that he will call you after a medical appointment I guess he often forgot he had. You'll start to feel like a stalker as to how many times you have to call or text the guy to ask him when will they show up. If they lose stuff or damage it, you will be out of pocket for them fixing it, replacing it or for their time of having to go buy it at the stores. The final invoice will not reflect the initial estimate as they omit items true professionals would know would be needed to finish the job. Very stressful experience we had dealing with this company/Luis.
Nov 15th, 2021