This experience to Las Vegas with family we have three kids and this hotel was the worse and in bad condition it shouldnt even be open the room we were in room 110 had gum on the mirror the restroom looked dirty and had no shower curtain the rug in the room was all torn up the lamps werent even on right and the front lady was no help at all we asked for a refund back and couldnt get it back but we ended up at a better hotel their but if I was able to call for health exception Id call because they should not be do vacancy for this place
Rooms: They were horrible and nasty. Apr 1st, 2024
Brittanie Nunez
Checked in at the front desk. If you could even call it a front desk. You literally stand outside and poke your head through this tiny window to speak to the lady that works there. Rooms look absolutely nothing like the pictures you see online. Went to use the bathroom inside my room and the ceiling was falling apart and all the pieces were scattered all over the sink and the toilet seat. The TV did not work. I decided to immediately check out. Definitely not worth the $100 I paid for the room. Would definitely not recommend. They should actually be shut down by the health department. Mar 25th, 2024
Amy Lambeth
Shower was iced cold water and the floor caved in and the TV reception was very poor. Mar 21st, 2024
Jennifer Branca
The motel is not that great .no hot water in the shower and the bathroom floor is not good to walk on Mar 19th, 2024
Angela LeRoy
Oyo gateway is a roach motel, the two women who work there are unspeakably rude and the denied my service animal after their reservationist told me there would be no problem as long as I had the proper documentation which I do.
In the state of Las Vegas a service animal cannot be denied aside from if they are aggressive or deemed a public health hazzard which neither of those reason's apply to my service dog.
I had to give them a 1 star to post this review, however they are a 0 across the board. Oyo gateway is NOT connected in any way shape or form with the nice Oyo hotel here in Las Vegas. I was not aware of that until after I found out there are more than two in this state. I thought I was going to the nice Oyo hotel. I would rather sleep in my car. DO NOT GO THERE. You will be highly disappointed. Also they do not allow you to go into their office because they think they are going to be robbed, so you have to go to a window which they prop up with a janky piece of rubber. Whatever you do, DON'T GO TO OYO GATEWAY. Apr 1st, 2024
About OYO Gateway Motel Las Vegas North Strip/Fremont St. Area
OYO Gateway Motel Las Vegas North Strip/Fremont St. Area is located at 928 S Las Vegas Blvd in Las Vegas, Nevada 89101. OYO Gateway Motel Las Vegas North Strip/Fremont St. Area can be contacted via phone at 702-505-4932 for pricing, hours and directions.
Contact Info
702-505-4932
(702) 685-6800
Questions & Answers
Q What is the phone number for OYO Gateway Motel Las Vegas North Strip/Fremont St. Area?
A The phone number for OYO Gateway Motel Las Vegas North Strip/Fremont St. Area is: 702-505-4932.
Q Where is OYO Gateway Motel Las Vegas North Strip/Fremont St. Area located?
A OYO Gateway Motel Las Vegas North Strip/Fremont St. Area is located at 928 S Las Vegas Blvd, Las Vegas, NV 89101
Q What is the internet address for OYO Gateway Motel Las Vegas North Strip/Fremont St. Area?
A The website (URL) for OYO Gateway Motel Las Vegas North Strip/Fremont St. Area is: https://www.oyorooms.com/US/83906/?utm_source=GMB_US&utm_medium=Organic&utm_campaign=US_VEGA003&latitude=36.1592558&longitude=-115.1476886&locale=en
Q How is OYO Gateway Motel Las Vegas North Strip/Fremont St. Area rated?
A OYO Gateway Motel Las Vegas North Strip/Fremont St. Area has a 2.5 Star Rating from 275 reviewers.
This experience to Las Vegas with family we have three kids and this hotel was the worse and in bad condition it shouldnt even be open the room we were in room 110 had gum on the mirror the restroom looked dirty and had no shower curtain the rug in the room was all torn up the lamps werent even on right and the front lady was no help at all we asked for a refund back and couldnt get it back but we ended up at a better hotel their but if I was able to call for health exception Id call because they should not be do vacancy for this place
Rooms: They were horrible and nasty.
Business Response on GoogleMar 27th, 2024
Hi Jen Garcia,Thank you for bringing this matter to our attention. We apologize for the inconvenience you faced during your stay at our hotel in Las Vegas. We understand that cleanliness and maintenance are crucial aspects of a comfortable stay, and we sincerely apologize for the conditions you encountered in your room.We assure you that this is not the standard we uphold, and we appreciate your feedback as it helps us improve our services. We would like to investigate this matter further to ensure that such issues are not repeated in the future.We apologize for any discomfort caused. If you require any further assistance, please feel free to reach out to our team at [email protected] you for your understanding.Team OYO
Brittanie Nunez on Google
Checked in at the front desk. If you could even call it a front desk. You literally stand outside and poke your head through this tiny window to speak to the lady that works there. Rooms look absolutely nothing like the pictures you see online. Went to use the bathroom inside my room and the ceiling was falling apart and all the pieces were scattered all over the sink and the toilet seat. The TV did not work. I decided to immediately check out. Definitely not worth the $100 I paid for the room. Would definitely not recommend. They should actually be shut down by the health department.
Business Response on GoogleMar 24th, 2024
Hi Brittanie Nunez, We apologize for the inconvenience you experienced during your stay. We understand that the condition of our front desk and the room fell below your expectations. We appreciate you bringing this to our attention and we assure you that corrective measures will be taken to address the issues.We are sorry that the room did not match the pictures you saw online and that the bathroom had maintenance issues. Our team will investigate and rectify these concerns to ensure a better experience for our future guests.Regarding the TV not working, we apologize for the inconvenience caused. We will make sure our maintenance team checks and resolves any issues promptly.We regret that your stay was not value for money. We take your feedback seriously and will use it to improve our services.Please feel free to reach out to us at [email protected] if you require any further assistance. Thank you for choosing OYO Rooms.Team OYO
Amy Lambeth on Google
Shower was iced cold water and the floor caved in and the TV reception was very poor.
Business Response on GoogleMar 19th, 2024
Hi Amy Lambeth,Thank you for sharing your feedback with us. We apologize for the inconvenience you faced during your stay. We understand how essential hot water, a sturdy floor, and good TV reception are for a comfortable experience.We will look into the issue with the shower's cold water, the floor condition, and the poor TV reception right away. Our team will take immediate action to ensure that these problems are fixed and do not occur in the future.We value your patronage and would love to make it up to you. If you could provide us with more details about your stay, such as the location and dates, it would help us address the issue more efficiently.Please feel free to reach out to us at [email protected] if you require any further assistance or have any other concerns. We are always here to help.Once again, we apologize for the inconvenience caused and thank you for bringing it to our attention.Warm regards,Team OYO
Jennifer Branca on Google
The motel is not that great .no hot water in the shower and the bathroom floor is not good to walk on
Business Response on GoogleMar 21st, 2024
Hi Jennifer Branca,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We appreciate your honesty as it helps us identify areas for improvement.At OYO Rooms, we strive to provide a comfortable and enjoyable experience for all our guests. We apologize for any inconvenience caused by the lack of hot water in the shower and the condition of the bathroom floor. Please be assured that we have taken note of your concerns and we will work towards addressing them promptly.If there is anything else we can do to assist you or if you would like to discuss your experience further, please feel free to reach out to us at [email protected]. We are here for you.Thank you once again for choosing OYO Rooms. We hope to have the opportunity to welcome you back and provide you with a better stay in the future.Warm regards,Team OYO
Angela LeRoy on Google
Oyo gateway is a roach motel, the two women who work there are unspeakably rude and the denied my service animal after their reservationist told me there would be no problem as long as I had the proper documentation which I do.
In the state of Las Vegas a service animal cannot be denied aside from if they are aggressive or deemed a public health hazzard which neither of those reason's apply to my service dog.
I had to give them a 1 star to post this review, however they are a 0 across the board. Oyo gateway is NOT connected in any way shape or form with the nice Oyo hotel here in Las Vegas. I was not aware of that until after I found out there are more than two in this state. I thought I was going to the nice Oyo hotel. I would rather sleep in my car. DO NOT GO THERE. You will be highly disappointed. Also they do not allow you to go into their office because they think they are going to be robbed, so you have to go to a window which they prop up with a janky piece of rubber. Whatever you do, DON'T GO TO OYO GATEWAY.
Business Response on GoogleMar 27th, 2024
Hi Angela LeRoy, Thank you for bringing this to our attention. We apologize for the inconvenience and negative experience you had at OYO Gateway. As a team, we strive to provide exceptional service and it is disheartening to hear about the behavior of our staff towards you and the issue with your service animal.We understand the importance of service animals and we apologize for any misunderstanding or miscommunication that may have occurred. We will make sure to address this matter with our team and provide them with proper training and guidance on handling such situations.Regarding your preference for the OYO hotel, we apologize for any confusion. We'll take note of your feedback and work towards offering more clarity to our guests to avoid any misconception in the future. Please feel free to reach out to our team at [email protected] if you require further assistance or if there's anything else we can do to make this right. We appreciate your feedback and hope to have the opportunity to serve you better in the future.Team OYO