Livbay Lash -Centennial Hills

Livbay Lash -Centennial Hills
  • 5705 Centennial Center Boulevard Suite 120
    Las Vegas, Nevada 89149
  •   (702) 351-3817
Yext Power Listing.

Hours

Thursday:
7:00 AM - 11:00 PM
Friday:
7:00 AM - 11:00 PM
Saturday:
7:00 AM - 11:00 PM
Sunday:
11:00 AM - 11:00 PM
Monday:
7:00 AM - 11:00 PM
Tuesday:
7:00 AM - 11:00 PM
Wednesday:
7:00 AM - 11:00 PM

Chamber Rating

Verified Member
4.1 - (107 reviews)
75
7
3
7
15
Read Our 107 Reviews

Chamber Rating

Verified Member
4.1 - (107 reviews)
75
7
3
7
15
  • Lupe Arzate

    Horrible experience!!! I went in excited, as it was my first time putting on extensions. Really wish I hadnt! I had my appointment on Wednesday evening and by Thursday morning about 80% had fallen off. I reached out and they asked for photos. Kindly, they scheduled me for a touch up. The girl that took me in then advised me she could only do 1 eye because I was only given a 15 min appointment and that I should call the manager the next day to see what can be done. I do as Im told and attempt to contact the manager, Cassandra, however, Im advised shes in a business meeting and shed call me back. No more than 5 mins go by and I get a call back, only its not Cassandra, its the receptionist. She calls to advise the only thing they can do for me is give me a $20 discount and Id have to pay for the service again. At this point, I have no choice - its Friday and I leave Saturday for vacation, so I agree. I come in to my appointment only to see that Cassandra was NOT in a business meeting, but rather chatting it up with another employee. She heard me walk in, looked me straight in the eye and not once cared to approach me to see what the issue was, apologize and/or show any empathy!!! I was willing to pay for my service again, but will NEVER be coming back! Waste of time!!! MOST DEFINITELY DO NOT RECOMMEND! Other locations, maybe, but this one definitely needs a new manager! No customer service skills whatsoever! That may be why they ended up changing their name after their lawsuit Service: Eyelash extensions
    Jun 2nd, 2023

  • Jhniya Serial

    Service: Eyelash extensions
    May 29th, 2023

  • Rory Engelmann

    UPDATE 5/31 The company reached out after writing my review and advised me after further investigation they were able to locate my 2nd accidental charge. The manager who was not the person I first talked to about the 2 charges also personally called me and offered me a full set of lashes free of charge due to the issue with the 2 charges and the amount of time that had gone by before this was made right. I was very appreciative, she was very gracious and wanted to make things right. I am very happy they found the 2nd charge and I went back and did get a full set done by Red and it was so pretty! I did want them a little fuller but due to an unfortunate encounter of my own with a lash curler lol I wasnt able to get the as full as Id hoped this time but he said ones my lashes grow back from the damage the lash curler caused Ill be good to go for a more fuller look Im pretty happy with the overall outcome with the merchant and I will go back :) I am writing this review with a heavy heart because the company charged me twice for the same service and refuses to give me my money back. I went to the merchant initially on 3/1/2023 at which time I paid them for the services and I was happy. I went back to the merchant on 3/15/2023 and agreed to pay them $90 however I was charged $90 two times and when I emailed the location to bring this scouting error to their attention, the location manager; Cassandra Avalos advised me there was no error and when I showed her proof of this error, proof from my credit card statement she never responded back which was disappointing and clearly tells me everything I need to know because if you are willing to make sure you do right by your customers, you wouldnt just not respond when they show you proof of a billing error. Needless to Say, I will never be visiting this business again ever no one should just trust that a merchant is charging you the correct amount, always check your accounts and always be diligent her that you are being charged accurately It at this merchant is refusing to make it right with me. However, I have disputed the charge with my card company and things should be getting worked out. Service: Eyelash extensions
    May 28th, 2023

  • Cyndi Basurto

    My girl Amber has become my lash guru & my therapist. Every time I go, she asks me if I was happy with the previous fill or if Id like to change it up a bit as far as length & fullness or even shape using the amount of time has. I always feel good walking in and fab walking out due to how accommodating she is and how friendly and sweet their front desk staff is.
    May 25th, 2023

  • Kaylee Benton


    May 19th, 2023

Read Our 107 Reviews

About
Livbay Lash -Centennial Hills

Livbay Lash -Centennial Hills is located at 5705 Centennial Center Boulevard Suite 120 in Las Vegas, Nevada 89149. Livbay Lash -Centennial Hills can be contacted via phone at (702) 351-3817 for pricing, hours and directions.

Contact Info

  •   (702) 351-3817

Questions & Answers

Q What is the phone number for Livbay Lash -Centennial Hills?

A The phone number for Livbay Lash -Centennial Hills is: (702) 351-3817.


Q Where is Livbay Lash -Centennial Hills located?

A Livbay Lash -Centennial Hills is located at 5705 Centennial Center Boulevard Suite 120, Las Vegas, Nevada 89149


Q How big is Livbay Lash -Centennial Hills?

A Livbay Lash -Centennial Hills employs approximately 20+ people.


Q What days are Livbay Lash -Centennial Hills open?

A Livbay Lash -Centennial Hills is open:
Thursday: 7:00 AM - 11:00 PM
Friday: 7:00 AM - 11:00 PM
Saturday: 7:00 AM - 11:00 PM
Sunday: 11:00 AM - 11:00 PM
Monday: 7:00 AM - 11:00 PM
Tuesday: 7:00 AM - 11:00 PM
Wednesday: 7:00 AM - 11:00 PM


Q How is Livbay Lash -Centennial Hills rated?

A Livbay Lash -Centennial Hills has a 4.1 Star Rating from 107 reviewers.

Hours

Thursday:
7:00 AM - 11:00 PM
Friday:
7:00 AM - 11:00 PM
Saturday:
7:00 AM - 11:00 PM
Sunday:
11:00 AM - 11:00 PM
Monday:
7:00 AM - 11:00 PM
Tuesday:
7:00 AM - 11:00 PM
Wednesday:
7:00 AM - 11:00 PM

Ratings and Reviews
Livbay Lash -Centennial Hills

Overall Rating

Overall Rating
( 107 Reviews )
75
7
3
7
15
Write a Review

Lupe Arzate on Google

image Horrible experience!!! I went in excited, as it was my first time putting on extensions. Really wish I hadnt! I had my appointment on Wednesday evening and by Thursday morning about 80% had fallen off. I reached out and they asked for photos. Kindly, they scheduled me for a touch up. The girl that took me in then advised me she could only do 1 eye because I was only given a 15 min appointment and that I should call the manager the next day to see what can be done. I do as Im told and attempt to contact the manager, Cassandra, however, Im advised shes in a business meeting and shed call me back. No more than 5 mins go by and I get a call back, only its not Cassandra, its the receptionist. She calls to advise the only thing they can do for me is give me a $20 discount and Id have to pay for the service again. At this point, I have no choice - its Friday and I leave Saturday for vacation, so I agree. I come in to my appointment only to see that Cassandra was NOT in a business meeting, but rather chatting it up with another employee. She heard me walk in, looked me straight in the eye and not once cared to approach me to see what the issue was, apologize and/or show any empathy!!! I was willing to pay for my service again, but will NEVER be coming back! Waste of time!!! MOST DEFINITELY DO NOT RECOMMEND! Other locations, maybe, but this one definitely needs a new manager! No customer service skills whatsoever! That may be why they ended up changing their name after their lawsuit Service: Eyelash extensions


Jhniya Serial on Google

image Service: Eyelash extensions


Rory Engelmann on Google

image UPDATE 5/31
The company reached out after writing my review and advised me after further investigation they were able to locate my 2nd accidental charge.
The manager who was not the person I first talked to about the 2 charges also personally called me and offered me a full set of lashes free of charge due to the issue with the 2 charges and the amount of time that had gone by before this was made right. I was very appreciative, she was very gracious and wanted to make things right.
I am very happy they found the 2nd charge and I went back and did get a full set done by Red and it was so pretty! I did want them a little fuller but due to an unfortunate encounter of my own with a lash curler lol I wasnt able to get the as full as Id hoped this time but he said ones my lashes grow back from the damage the lash curler caused Ill be good to go for a more fuller look
Im pretty happy with the overall outcome with the merchant and I will go back :)
I am writing this review with a heavy heart because the company charged me twice for the same service and refuses to give me my money back.
I went to the merchant initially on 3/1/2023 at which time I paid them for the services and I was happy. I went back to the merchant on 3/15/2023 and agreed to pay them $90 however I was charged $90 two times and when I emailed the location to bring this scouting error to their attention, the location manager; Cassandra Avalos advised me there was no error and when I showed her proof of this error, proof from my credit card statement she never responded back which was disappointing and clearly tells me everything I need to know because if you are willing to make sure you do right by your customers, you wouldnt just not respond when they show you proof of a billing error.
Needless to Say, I will never be visiting this business again ever
no one should just trust that a merchant is charging you the correct amount, always check your accounts and always be diligent her that you are being charged accurately
It at this merchant is refusing to make it right with me. However, I have disputed the charge with my card company and things should be getting worked out. Service: Eyelash extensions


Cyndi Basurto on Google

image My girl Amber has become my lash guru & my therapist. Every time I go, she asks me if I was happy with the previous fill or if Id like to change it up a bit as far as length & fullness or even shape using the amount of time has. I always feel good walking in and fab walking out due to how accommodating she is and how friendly and sweet their front desk staff is.


Kaylee Benton on Google

image


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Overall Rating

Overall Rating
( 107 Reviews )
75
7
3
7
15

Write a Review

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