Dollar Car Rental

Hours

Thursday:
7:00 AM - 1:00 PM
Friday:
7:00 AM - 1:00 PM
Saturday:
7:00 AM - 1:00 PM
Sunday:
7:00 AM - 1:00 PM
Monday:
7:00 AM - 1:00 PM
Tuesday:
7:00 AM - 1:00 PM
Wednesday:
7:00 AM - 1:00 PM

Chamber Rating

2.3 - (360 reviews)
76
30
20
17
217

About
Dollar Car Rental

Dollar Car Rental is located at 3300 S Las Vegas Blvd in Las Vegas, Nevada 89119. Dollar Car Rental can be contacted via phone at 702-734-0613 for pricing, hours and directions.

Contact Info

  •   702-734-0613

Questions & Answers

Q What is the phone number for Dollar Car Rental?

A The phone number for Dollar Car Rental is: 702-734-0613.


Q Where is Dollar Car Rental located?

A Dollar Car Rental is located at 3300 S Las Vegas Blvd, Las Vegas, NV 89119


Q What is the internet address for Dollar Car Rental?

A The website (URL) for Dollar Car Rental is: https://www.dollar.com/loc/ll/us/nv/las-vegas/3300-las-vegas-blvd-s/


Q What days are Dollar Car Rental open?

A Dollar Car Rental is open:
Thursday: 7:00 AM - 1:00 PM
Friday: 7:00 AM - 1:00 PM
Saturday: 7:00 AM - 1:00 PM
Sunday: 7:00 AM - 1:00 PM
Monday: 7:00 AM - 1:00 PM
Tuesday: 7:00 AM - 1:00 PM
Wednesday: 7:00 AM - 1:00 PM


Q How is Dollar Car Rental rated?

A Dollar Car Rental has a 2.3 Star Rating from 360 reviewers.

Ratings and Reviews
Dollar Car Rental

Overall Rating

Overall Rating
( 360 Reviews )
76
30
20
17
217
Write a Review

Betty Peralta on Google

image DO NOT GET AN ELECTRIC CAR!! We were new to the experience and learned that with a Chevy Bolt, your going to spend more time charging than driving. The car came less than 70% charged. Since we couldn't charge it at our Airbnb, we had to sit at public charging stations for hours. Most charging stations were either too slow (10 hours to charge), in use, broken, or Tesla, and the car doesn't have that adapter. Walmart was the fastest, and we were lucky to find two!

Business Response on Google Mar 30th, 2024
Hi, we’re extremely sorry to read about your experience. We do appreciate you taking the time to leave us a review and providing us with this feedback. We're always striving to improve and as a result, we will forward this to local management for review.

Andrea Bicego on Google

image Reservation made and payment made, the machine was not available

Business Response on Google Mar 26th, 2024
Hi, there. We’re extremely sorry to read about your experience at our Dollar Las Vegas Blvd Car Rental location. We do appreciate you taking the time to leave us a review and providing us with this feedback. We're always striving to improve and as a result, we will forward this to local management for review.

Netanya on Google

image We reserved a car on Tuesday and we picked it up on Saturday for our early morning road trip on Sunday. It was a better car than I was expecting, so thats why I give this place 2 stars. Luckily, we were first in line after they opened back up at 2PM because we were the ONLY ones to get a car - the people behind us (at least 2-3 parties) who had reserved a car didnt get one because they were all out of cars. Apparently, the Dollar website continues to let customers reserve cars even if inventory is limited, so be wary of that.
On Saturday, we were told that our car had a full tank of gas, but as we were driving on Sunday, we noticed that the gas tank was half full. At this point, we couldnt turn around and weve only driven 14 miles, so we took a picture of the odometer and tried to explain the situation to the front desk the next day. The man at the desk was very abrupt and at first tried to send us off to the Dollar desk at the airport, as thats where we were supposed to drop the car off. We explained our situation, and his first response was, Well, you picked the car up on Saturday now its Monday - basically insinuating that we had driven the car right after pick up and up until that point, when really, that wasnt the case at all. My partner questioned how driving 14 miles equates to using up a half tank of gas, and it was a lot of back and forth until he pulled up our reservation on his computer. Ultimately, he said that there was nothing he could do, as:
1. We didnt take pictures of the gas amount on the odometer, only the mileage
2. We didnt report the gas discrepancy before driving the car
3. We filled up the tank to full during our road trip and at drop-off - he said we couldve just dropped the car off with a half tank
2. We booked the reservation through a third-party website (Expedia)
We accepted the verdict, but what rubbed us the wrong way was how condescending and somewhat rude he was. We tried to ask for a reimbursement, a fee waive for airport drop-off, ANYTHING, but he offered no solutions. He even pressured my partner into coming behind the desk to look at his computer to see that he really cant refund/reimburse us anything, even though weve already come to terms with the verdict. He concluded our conversation with, Nothing is free here, welcome to Vegas. What a lovely welcoming indeed
TLDR: its probably best to book a car rental elsewhere!

Business Response on Google Apr 1st, 2024
Hi, Netanya. We're very sorry to read that you didn’t have a 5-Star experience with us at our Dollar Car Rental location. We would like to be given the chance to review your concerns. Please copy and paste the following link to your browser m.me/hertz to message us directly in regards to your experience so we can further assist you. Thank you!

Laura Sanz Jan on Google

image They are shameless! When we picked up the car in San Francisco to take a route along the West Coast, they offered us all kinds of extras and insurance extensions that we did NOT accept. After telling the salesperson that we don't want anything, he told us to sign for the vehicle pick-up on the typical signature screen where you don't see what you are signing. So far so good, the problem has come when, before delivering the vehicle to the agency in Las Vegas, we went to the gas station to fill the gas tank and deliver it completely full (I attach a photo of it, with the vehicle already parked in your parking lot). The surprise was that they charged us $75 to fill a tank that was already completely full, claiming that we had signed a certain FPO (which at no time did they inform us that we were signing that and the meaning of those acronyms). You have to have very bad faith and be scammers to charge for something that has already been paid for. We rent many cars throughout the year and this was the first company we have had a problem with. First and last time, we do not recommend it.


Emma Davenport on Google

image Unsafe and appalling customer service.
We booked a Ford Mustang weeks ago and when we arrived to collect the vehicle we were informed, very abruptly and unapologetically, that we would instead be getting a Mini Cooper as they didn't have any Mustangs available. We stated that we specifically booked a Mustang and we weren't getting what we were paying for, to no avail and with no offer of compensation.
We took the Mini as we had no other choice at that point. It was a nice car in all fairness and in good condition, just not what we asked and paid for. Unfortunately on our way back from our day out, we hit a particularly nasty pothole on the interstate which severely damaged one of the tyres, making the car undriveable. We tried to ring the Dollar helpline using a lady's phone who had also hit the same pothole and had to pull over. They were extremely unhelpful and basically left us stranded in the dark in the middle of the desert because they couldn't locate us. We had no choice but to call 911 for the police to come and help us. The police had no problem locating us with the information we provided.
The police arrived and arranged a local tow company to tow us back and we contacted Dollar again to ask where they wanted us to drop the car. We were advised very clearly and explicitly that we would be refunded the entire cost of the tow the following day, which came to a total of $490. We followed their instructions and the same unhelpful, rude and unsympathetic man on the front desk kept interrupting us and refused to help us with our reimbursement, despite us clearly being told this on a recorded line.
This company is shambolic, leaves their customers stranded in a dangerous situation and fraudulent. Do not use them! We were advised by another person on their helpline to fill out a form on their website to claim the money back in full, so we will be pursuing this. We will update this review with the outcome. Dollar/Hertz if you do read your reviews, I would appreciate your response to this as you have seriously failed us and the man you have on your Treasure Island front desk has no business working in customer service. Absolutely disgusted.

Business Response on Google Mar 16th, 2024
Hi, Emma. We’re extremely sorry to read about your experience at our Dollar Car Rental location. We do appreciate you taking the time to leave us a review and providing us with this feedback. We're always striving to improve and as a result, we will forward this to local management for review.

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Overall Rating

Overall Rating
( 360 Reviews )
76
30
20
17
217

Write a Review

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