Best Buy Cabinets & Floors

Beware of this business . So we walk in to their warehouse around first week of November when we were about to close our newly purchased home. Once we got the key we contacted Paige to come and do the final measurements. We were quoted for almost close to 22k (cabinet and countertops installation only ) . They promised that it will be done by mid December before Christmas , however after the payment in full has been made we barely get in touch with them . Finally someone got a hold of us an it was Paul , we were given a schedule for installation however we are given excuses after excuses including back to back delay. We move in to our house with no fuctional kitchen. First Christmas and new year in the house with a toddler with entirely no kitchen, we were miserable , depressed and countless of sleepless nights. January first week they finally install our cabinet however they messed up a lot of things. Again Paul promised to gave us 2k refund and they will follow the countertops installation after a week however they fully abandoned us up to this moment leaving us with the kitchen with no countertops. This company is completely run by scammer, unprofessional trash human being who doesnt care the well being of other person. And only thing matter to them is money . Beware and stay away from this business . Save yourself from misery
Jan 27th, 2024

Wonderful price on cabinets and a great look today I was shopping for a refrigerator got a killer deal
Jan 19th, 2024

I highly recommend you avoid these people. They are far worst than a plague. They seem professional and kempt but they have no clue how to run this business or any other business(thats why they have to change the name every now and then to sucker new customers, not to mention having a number of LLC's to hide behind). Upfront they seem to know what they are talking about...snakes with a silver tongue, that would be their sales lacky paige... Like a stylist they have good taste but when it gets down to the nitty gritty, 0 clue. They will sweet talk you with a generous turn around time. i was told 3-10 business days or material delivery 3-5 days for installation. I was guaranteed before christmas which was what i was hoping for so I paid in full, by the way NO OTHER COMPANY REQUIRES 75% DOWN TO START WORK. Also they wont release any design aspect until paid. I was just happy with the promised turn around time. the 3 weeks come and go, so many lies from their other idiot, his name Paul( real name pawel horbulewicz if you want to do your own research, google away and youll be surprised) blamed everything from the delivery company to the their contractors being busy..in the end its all picked up from a local warehouse which had it in stock... So about after 7 weeks cabinets came...problem is they were missing half the kitchen... also the contractor they hired was off of a service hiring website, like angies list or craigslist...luckily the experience of the contractor saved the project because he knew what he was doing and got the actual parts that were correct/needed unlike said company. Its now been over 2-3 weeks since then and still no counter tops...again with pawels lies and excuses..their busy contractors are on another project blahblahblah...More lies and excuses. So i decided to report them to The contractors board, nevada consumer protection, to the business license board, and also to the attorney generals office(though they wont help individual cases but with more reports they will take action against this business and its owners). I also plan to take this company to court. I should've added this somewhere in my long rant but communication from them is horrible, they will flat out ignore you. They will never answer calls, they will always say "in a meeting" "call you back" which almost never happens by the way( to my 200 calls I got 3 returned. They have multiple cell phones so if you annoy them enough they turn off the main and jump on the other or use something like google voice to change numbers... good thing they're stupid enough to respond from the wrong phone so i have all their numbers. Also you see them on craigs list enough hocking their crappy used appliances. They are the shadiest of all shady companies and should not be in business. PS yes i had paid in full from day one and fulfilled all my obligations as a customer. After deciding to stop using these morons on my kitchen and going to other companies every single one of them said these people are horrible and have helped dozens of people to correct these peoples mess.
Jan 9th, 2024

Lies,excuses,delays and alot of confusion.I will never buy anything there ever!
Apr 21st, 2022

Romeo was very knowledgeable with all the product and helped me stay on budget. He has an amazing showroom and great variety. It only took his team 3 weeks to remodel my whole kitchen. Great customer service all around. Coming back to get my bathrooms remodeled !
Apr 7th, 2021