Chase Bank

Chase Bank
Yext Power Listing.

Hours

Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM
Sunday:
Closed
Monday:
Closed
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM

Chamber Rating

Verified Member
3.3 - (36 reviews)
19
0
2
1
14
Read Our 36 Reviews

Chamber Rating

Verified Member
3.3 - (36 reviews)
19
0
2
1
14
  • Mark

    Can't withdraw money inside or on app. Chase got hacked!
    Mar 9th, 2023

  • Dr. Harold Elam Jr


    Aug 19th, 2022

  • Monique M.

    The personal banker gave me incorrect information, that actually was against their own policy. I was provided a number and was told to call that department to see if I can reopen a closed account/ open a new one. I called from my car in the parking lot in front of the bank. When I called the number provided, the person I spoke to on the phone was very nice. But, He was confused why, I (the consumer) was calling, as per their policy, the number isn't intended for customers to call,  but for bankers to call (internally). The phone banker apologized on behalf of chase and he went on to explained the process and policy. He also said that the banker should know this and shouldn't have provided me with the number, and again,Politely tried explaining that he didn't want to speak bad about an employee, but he said that this shouldn't have happened, and he doesn't know why it did- as it's apparently the bank absolutely should known better. In fact, the person on the phone actually recommended that I should go to a different location, or work with someone else. And I will do just that. While I felt I was m brushed off, In the in branch bakers defense, my guess is I went In about 20 minutes before they were closing on a Friday.  I like giving people benefit of the doubt. since I called while I was in my car in front of the branch in the parking lot, while on the phone, i scurried back into the branch To inform the banker while I still had the person on the phone(speakerphone). Unfortunately, the banker didn't seemed surprised, and he just said in a matter of fact tone, he can schedule an appointment to meet with him next week (Tuesday at 2pm). I let him know im that would not work as I'm school teacher so that time wouldn't work. That's was that. As noted, it's difficult for me to make it during their business hours. So I tried going in the next day,m (Saturday) with my mother to see if I can be added on to her existing account. We arrived around after 1:15pm). To my dismay; it was the same (one and only) banker. He just said he had an appointment at 1:30pm, and then he's closed.  I can try next week at 2 pm-- which again won't work. I understand, so no issue here. I just went to a different bank right after. And the service there was phenomenal, so maybe this was a blessing in disguise? Don't get me wrong, ive banked with chase for years, and overall m, i do think they are a good bank. I just will not be going back to this branch ever again. And that's it. To be frank, in my PERSONAL OPINION, I felt the in branch personal banker was a bit rude/ lacking in knowledge, or customer service.
    May 14th, 2022

  • PS Email

    Scumbag bank. 12 year good standing customer got credit card canceled without notice. They said it is due to a periodic review of customer accounts and usage. Since I pay off my balance every month, they dont make money off me. AVOID CHASE!!!
    Apr 7th, 2022

  • Amanda Durrenberger

    I will say Chase has given me the run around and am very unhappy with them. I give 3 stars because Brie made me a priority to fix the problem the best she could. Unhappy with Chase, happy with Brie. Thank-you
    Mar 23rd, 2022

Read Our 36 Reviews

About
Chase Bank

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.

Contact Info

Services

  • Deposit Friendly TM
  • Audio Assisted ATM
  • Cash Dispenser
  • ATM Open 24 Hours
  • Allows Deposits
  • VESTIBULE ATM

Vidoes

Images

Questions & Answers

Q What is the phone number for Chase Bank?

A The phone number for Chase Bank is: (702) 938-0050.


Q Where is Chase Bank located?

A Chase Bank is located at 9911 W Charleston Blvd, Ste 1, Las Vegas, Nevada 89117


Q What is the internet address for Chase Bank?

A The website (URL) for Chase Bank is: https://locator.chase.com/nv/las-vegas/9911-w-charleston-blvd?jp_cmp=rb%2FLocalListings%2Faff%2Fbranch%2Fna&y_source=1_MjA0MTQwNS01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D


Q How big is Chase Bank?

A Chase Bank employs approximately 20+ people.


Q What days are Chase Bank open?

A Chase Bank is open:
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 2:00 PM
Sunday: Closed
Monday: Closed
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM


Q How is Chase Bank rated?

A Chase Bank has a 3.3 Star Rating from 36 reviewers.

Ratings and Reviews
Chase Bank

Overall Rating

Overall Rating
( 36 Reviews )
19
0
2
1
14
Write a Review

Mark on Google

image Can't withdraw money inside or on app. Chase got hacked!


Dr. Harold Elam Jr on Google

image


Monique M. on Yelp

image The personal banker gave me incorrect information, that actually was against their own policy. I was provided a number and was told to call that department to see if I can reopen a closed account/ open a new one. I called from my car in the parking lot in front of the bank. When I called the number provided, the person I spoke to on the phone was very nice. But, He was confused why, I (the consumer) was calling, as per their policy, the number isn't intended for customers to call,  but for bankers to call (internally). The phone banker apologized on behalf of chase and he went on to explained the process and policy. He also said that the banker should know this and shouldn't have provided me with the number, and again,Politely tried explaining that he didn't want to speak bad about an employee, but he said that this shouldn't have happened, and he doesn't know why it did- as it's apparently the bank absolutely should known better. In fact, the person on the phone actually recommended that I should go to a different location, or work with someone else. And I will do just that. While I felt I was m brushed off, In the in branch bakers defense, my guess is I went In about 20 minutes before they were closing on a Friday.  I like giving people benefit of the doubt. since I called while I was in my car in front of the branch in the parking lot, while on the phone, i scurried back into the branch To inform the banker while I still had the person on the phone(speakerphone). Unfortunately, the banker didn't seemed surprised, and he just said in a matter of fact tone, he can schedule an appointment to meet with him next week (Tuesday at 2pm). I let him know im that would not work as I'm school teacher so that time wouldn't work. That's was that. As noted, it's difficult for me to make it during their business hours. So I tried going in the next day,m (Saturday) with my mother to see if I can be added on to her existing account. We arrived around after 1:15pm). To my dismay; it was the same (one and only) banker. He just said he had an appointment at 1:30pm, and then he's closed.  I can try next week at 2 pm-- which again won't work. I understand, so no issue here. I just went to a different bank right after. And the service there was phenomenal, so maybe this was a blessing in disguise? Don't get me wrong, ive banked with chase for years, and overall m, i do think they are a good bank. I just will not be going back to this branch ever again. And that's it. To be frank, in my PERSONAL OPINION, I felt the in branch personal banker was a bit rude/ lacking in knowledge, or customer service.


PS Email on Google

image Scumbag bank. 12 year good standing customer got credit card canceled without notice. They said it is due to a periodic review of customer accounts and usage. Since I pay off my balance every month, they dont make money off me. AVOID CHASE!!!


Amanda Durrenberger on Google

image I will say Chase has given me the run around and am very unhappy with them.
I give 3 stars because Brie made me a priority to fix the problem the best she could.
Unhappy with Chase, happy with Brie. Thank-you


Load More Reviews

Overall Rating

Overall Rating
( 36 Reviews )
19
0
2
1
14

Write a Review

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