U.S. Bank Branch

Always a horrible branch!!!!! 40 minute wait every time I come in. Never enough tellers. The people that sit at the desks and the person behind the frosted glass office dont help. Terrible customer service and unfortunately its the only US Bank in my area
Jan 2nd, 2024

Nov 3rd, 2023

I stopped at this branch to inquire about opening a new checking account. I was helped by Severo Hernandez who was very knowledgeable and answered all of my questions thoroughly. After learning of all the benefits that were available, I decided to open a new Smartly Checking Account on the App when I got home and will fund the account when I get paid to finish the process. Thank you Severo for your expert help. I am looking forward to banking with U.S. Bank.
Oct 21st, 2023

Scammers! I was looking online at the benefits offered by different banks for their checking accounts when I came upon an offer by US Bank. They offered a $300 bonus if you opened a new account and deposited $5000 by direct deposit within 90 days. After a few months, I began to ask when I might expect the bonus. I was assured that these things took some time but that I would receive the bonus eventually. Now, after much more time wasted inquiring about this, I was informed that I had not met the terms and would not be receiving the money because of another qualification I never saw or was informed of in my previous inquiries. I feel very much deceived! Considering how the banking business is doing these days, you would think they would want to keep good customers. I will be taking my business elsewhere.
Dec 21st, 2023

The lady who set up our account locked our cards , we arent able to use them for a week and we have bills to pay and customer service cant help this is ridiculous!!
Jul 15th, 2023