Greyhound Package Express

After arriving in Pittsburgh what should have been a 10-30 min wait while we swapped drivers turned into over 4 hours of waiting with not one person coming to let us know what's going on....Driver finally arrives to tell us he was looking for his work phone and he over slept SMH.....he did get us back on track....we get to st Louie for our 2 hr layover should have left at 5:45pm its now 8:34pm Greyhound has no protocol no plan b c or d If a bus doesn't start we sit til someone decides to do something if a driver doesn't show we sit til he does and all we get is sorry for the inconvenience NEVER WILL I EVER PUT MY MONEY IN TO GREYHOUND AGAIN THE WORST FORM OF TRANSPORTATION IVE EVER EXPERIENCE IN MY LIFE #GREYHOUNDSUCKSREALBAD!!!!!!!
Mar 1st, 2024

Aug 11th, 2023

Aug 9th, 2023

Experience was ok, I went to pick up a package from the greyhound express that I didn't know was even there, cause according to the tracking it was saying that it was in Oklahoma for the past 3 weeks, and I'm in at.louis, so when I went to ho see if it was there, it was, they told me they called me several times, but I didn't receive not 1 call from them, I had to pay $25.00 to pick up package, they charged me a storage fee, after me paying 700.00 for the item I purchased through eBay
Sep 30th, 2021

I picked up 8 packages that were shipped by Greyhound Package Express. They told me 2 of the boxes had not yet arrived and they would text me when they arrived, 2 weeks later when they arrived I was charged a storage fee of 20 dollars and refused to give me the last 2 packages unless I paid. Avoid this scam of a company, ship to a different bus station if you can.
Apr 16th, 2021