Questions & Answers
Q What is the phone number for Fountain Place Apartments?
A The phone number for Fountain Place Apartments is: 517-484-9023.
Q Where is Fountain Place Apartments located?
A Fountain Place Apartments is located at 920 S Washington Ave, Lansing, MI 48910
Q What is the internet address for Fountain Place Apartments?
A The website (URL) for Fountain Place Apartments is: http://FOUNTAINPLACELIVING.COM
Q How big is Fountain Place Apartments?
A Fountain Place Apartments employs approximately 6-10 people.
Q Is there a key contact at Fountain Place Apartments?
A You can contact Leasing Office at (517) 484-9023.
Q What days are Fountain Place Apartments open?
A Fountain Place Apartments is open:
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Q How is Fountain Place Apartments rated?
A Fountain Place Apartments has a 4.2 Star Rating from 27 reviewers.
Ratings and Reviews
Fountain Place Apartments
Overall Rating( 27 Reviews )
Keyana Wilkie on Google
Ive been living here for 4 months now, my first place, not being from Lansing I didnt know where to look for a place but Im glad to have found this complex, everyone has been super friendly and kind, maintenance comes quickly when called & Josh the manager has been super helpful since day one when I came to see about availability, great place to stay!
Diego Emanuel Collazo-Coca on Google
This property is so wonderful. The rent is affordable, the property is safe, clean, and quiet. Josh Short, the property manager, is so incredibly helpful and welcoming. He helped me through every step of the process. I have been living here for about a month and I love it! Highly recommended.
Blake Khogali- Watson on Google
Absolutely wonderful service and response time. Again the staff display professionalism with excellent performance. Definitely an excellent living environment across the board. Thank You All
Nicolas Campos on Google
Kiyoko on Google
Update: Received a call apologizing for the living situation issues (floor staples, maintenance issues). If I knew a Google review would cause actual, meaningful change faster and more efficiently than calling maintenance directly, I would have tried it sooner. As for day by day rates, non are offered. There are no grace periods beyond what is in the contract. Still no call from the area manager, and was told not to expect one since I am no longer residing there.
Tl;Dr: Record everything via email, the place was scuffed in my opinion.
Record any complaint or correspondence via email :) Got that lovely tip from the front office. So I'll lay it all out:
1. Facilities: Don't expect any reimbursement from the laundry machines that will charge your card and not dry/wash your clothes. Trying to pursue reimbursement is convoluted and not worth the effort (it's not a flaw, it's a feature!), so you just eat the cost.
2. Living space: Want to close your own bedroom door? The bathroom door? 4. FOUR. maintenance visits. Still never got fixed! Loved the Land Lord Special (coat after coat after coat of paint).
I can't name how many times I stepped on literal staples that drew blood. That sure woke me up in the mornings though! I should have broken the lease due to the tetanus risk. Prior to moving in, they ripped the carpet out and put new carpet. Great! Except they never removed the staples out of the floorboard. Wear shoes or slippers indoors if they are showing you a 'newly renovated' space.
Buy some liquid nails&duct tape for the kitchen counter to save yourself from having maintenance over again and again. The laminated countertops they used during the 'renovation' peels off. It got to the point they threw on liquid nails and duct tape, called it a day.
3. Outside maintenance: "We're PLANNING to paint the hall/fixing the cracking in the foundation of the walkways on the upper apartment floors." It's been literal years since it was last maintained. 6 months and they didn't even attempt to scrape the ceilings of the bubbling paint. Absolutely embarrassing having people over when they are walking under rusted white paint hanging above your front door.
4. Billing/Management: Do not expect any call backs from the area manager, Paul. If you have issues billing wise, Princeton Management has been absolute banana water at being communicative. Try bringing billing issue up with the front office? Yeah, take it to Princeton. Oh, Princeton sends you to a physical address? You fill out the online question form? Yeah, they don't respond to those. Want to call? Get redirected to Paul's voicemail. No call back, so you go in person? Tough luck, so "sorry"! You should have emailed that your property manager went MISSING. Aww, you needed a day by day rate because of extenuating circumstances? YOU SHOULD HAVE EMAILED. Good luck! Figure it out. Greedy, predatory, and unhelpful.
5. Communication: Do NOT rely on calls or verbal conversations. Do NOT trust them to 'remember'. Email. Email. Email. Leave a paper trail or get screwed over.
6. Noise: I loved getting woken up by a fire alarm at all hours of the night. You have a neighbor that triggers it? Yeah, it rings for everyone till someone decides to turn it off. Cool system you got going there.
Reached the end of this? This review is purely my own experience. I have no clue what other residents have experienced other than the complaints of the elevators going out, the threatening texts about fines using the back door 'improperly' being excessively aggressive, the 80deg room temps due to the furnace system's lack of temp regulation, doors commonly need to be scraped down so that they can close, and some other idle chatter that happens when you're stuck in an elevator with other people.
I honestly wouldn't have bothered to write this all up if not for the encouragement that the front office secretary gave.
Still waiting for that call back btw! Hope this was a comprehensive and transparent review that may or may not be of use to future residents at this wonderfully run establishment :)