Cricket Wireless Authorized Retailer

Mar 6th, 2023

Dec 5th, 2022

Aug 7th, 2022

Genial
Jun 2nd, 2022

I changed my cell service from AT&T to Cricket Wireless. I love the plan and saved $50 a month plus free HBO. I tried changing online but not successful! Decided to visit Siegen Lane outlet. I had the pleasure to meet this amazing young man Joshua Bennie. What a impressive young man! He was so polite and very professional. Joshua spent over two hours trying to get my transfer pin from AT&T. They gave me the runaround that my account did not exist! They kept switching me to approximately six different operator's during this endeavor! The kept insisting I had Direct TV! Operator's gave me three different account numbers during this ordeal! Joshua was so calm and handled entire problem with ease and control! Bottom line over two hours later, he finally made it happen! I have been with AT&T for 45 years and was not willing for me to cancel!I felt they thought I would give up cancelation because of all the hassle they gave me and Joshua! Shame on AT&T! I did not give up and finally got pin transfer and I knew my correct account number, my invoice was with me from AT&T!! So much frustration but Joshua handled with such eas! I would like to acknowledge this young man "Joshua Bennie "!! He went above the call of duty to help me out while still handing other customers in the store! I consider Joshua Bennie an asset to the Cricket Wireless family! Please acknowledge this young man! He made such an impression on me and touched my heart with his sincerity and such empathy for others! Hats off to you my new dear friend! I wish you all the best and you will have my wish for you "Mourning Dove's indeed! Karen Mayeaux Hill
Jun 12th, 2023