Chamber of Commerce

      Bloom at Willow

      ( 53 Reviews )

      Bloom at Willow
      • 2725 Lake Cir Dr
        Indianapolis, Indiana 46268
      •   317-334-9400
      Learn more about Willow Lake Place today.
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      Hours

      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.9 - (53 reviews)
      33
      4
      3
      3
      10
      Read Our 53 Reviews

      Chamber Rating

      3.9 - (53 reviews)
      33
      4
      3
      3
      10
      › ‹
      • Deb Mayhew

        Thank you to Ruth & the Willow staff for making Moms transition to memory care a bit easier for her & our family
        Feb 10th, 2024

      • Suzy Boo

        Initially it was great having our mom there. That staff was nice. But then covid hit and they became short staffed. Mom was neglected, was severely dehydrated and had a stroke and they didn't tell us. One caring soul confirmed what happened days later. We got in to see her but it was too late. As of 1/17/2024, I see the response below. That is not a sincere response from willowlake. It's just the same response they send everyone. The fact is....they neglected our mom and didn't tell us. She probably wasn't eating either because her mouth was twisted due to her stroke. My regret is that I didn't sue them. I hope Bloom does a better job. You need to fire the whole management staff and hire new people.
        Feb 2nd, 2024

      • Ebony Davis


        Dec 10th, 2023

      • Lorrinda Hudson

        Im looking forward to many positive changes with the residents care. I have high expectations from the information Ive received by the owners. Time will tell.
        Sep 21st, 2023

      • Kim Rutland


        Jun 12th, 2023

      Read Our 53 Reviews

      About
      Bloom at Willow

      Willow Lake Place, our senior living community in Indianapolis, IN, provides the lifestyle seniors deserve. Residents receive personalized care from our skilled staff, and thrive in mind and body with various activities. Discover how our compassionate care and supportive communities help seniors stay happy and healthy.

      Contact Info

      •   317-334-9400
      •   (866) 740-4010
      •   Facebook

      Questions & Answers

      Q What is the phone number for Bloom at Willow?

      A The phone number for Bloom at Willow is: 317-334-9400.

      Q Where is Bloom at Willow located?

      A Bloom at Willow is located at 2725 Lake Cir Dr, Indianapolis, Indiana 46268

      Q What is the internet address for Bloom at Willow?

      A The website (URL) for Bloom at Willow is: http://www.bloomatwillow.com/

      Q How big is Bloom at Willow?

      A Bloom at Willow employs approximately 20+ people.

      Q What days are Bloom at Willow open?

      A Bloom at Willow is open:
      Sunday: 24 Hours
      Monday: 24 Hours
      Tuesday: 24 Hours
      Wednesday: 24 Hours
      Thursday: 24 Hours
      Friday: 24 Hours
      Saturday: 24 Hours

      Q How is Bloom at Willow rated?

      A Bloom at Willow has a 3.9 Star Rating from 53 reviewers.

      Hours

      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours

      Related Categories

      Ratings and Reviews
      Bloom at Willow

      Overall Rating

      Overall Rating
      ( 53 Reviews )
      33
      4
      3
      3
      10
      Write a Review

      Deb Mayhew on Google

      image Thank you to Ruth & the Willow staff for making Moms transition to memory care a bit easier for her & our family

      Suzy Boo on Google

      image Initially it was great having our mom there. That staff was nice. But then covid hit and they became short staffed. Mom was neglected, was severely dehydrated and had a stroke and they didn't tell us. One caring soul confirmed what happened days later. We got in to see her but it was too late.
      As of 1/17/2024, I see the response below. That is not a sincere response from willowlake. It's just the same response they send everyone. The fact is....they neglected our mom and didn't tell us. She probably wasn't eating either because her mouth was twisted due to her stroke. My regret is that I didn't sue them. I hope Bloom does a better job. You need to fire the whole management staff and hire new people.

      Business Response on Google Nov 28th, 2023
      Dear Ms. Boo: I know the prior owner responded to your feedback per below. As of October 1, 2023, Bloom Senior Living is the new owners of Bloom at Willow (f/k/a Willow Lake Place). Bloom is a family owned and operated company that has been serving seniors since 1965. We own five communities throughout Indiana. Our communities have high resident/family satisfaction, low associate turnover and growing waitlist for more than one decade. We hope you'll visit the community again and meet the new ownership. From the prior owner:We take these claims extremely seriously. The safety and health of our residents is always our #1 priority. Our Regional Director will be in touch with you shortly, but don’t hesitate to call 1-888-777-4780 to discuss this further.

      Ebony Davis on Google

      image

      Lorrinda Hudson on Google

      image Im looking forward to many positive changes with the residents care. I have high expectations from the information Ive received by the owners. Time will tell.

      Business Response on Google Sep 23rd, 2023
      Thank you for your feedback, Ms. Hudson. We are excited to be the new owners of Bloom at Willow. We look forward to improving operations and showing our families instead of telling our families. Resident care will be our top priority. Thank you, Bloom Management

      Kim Rutland on Google

      image

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      Overall Rating

      Overall Rating
      ( 53 Reviews )
      33
      4
      3
      3
      10

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