The Congress at Library Square

The Congress at Library Square

Hours

Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
Closed

Chamber Rating

Verified Member
3.5 - (35 reviews)
20
2
0
2
11
Read Our 35 Reviews

Chamber Rating

Verified Member
3.5 - (35 reviews)
20
2
0
2
11
  • Krock01

    I signed a 15 month lease and hated every second I was here. I preferred to spend time at work than at my apartment. Payment problems occur often, whether enrolled in autopay or not. The "automated" receipts often tend to not show up until after they deem you are already late and then they magically appear for late payments. I have lived here for 6 months thus far, and 3 months of my stay, my payment has suspiciously been denied. I get confirmations from my bank that I attempt a transaction, but they do not go through. On my most recent payment period, I even had maintenance show up at my apartment without prior notification. I was "supposed" to get an email, but I see that email systems also don't work here. The office is closed more than it is open. If you work normal hours, don't expect to ever be able to talk to a human. "Call the office during the open hours!!" I have, they have bots that answer that will "leave a message" that seems to always get lost. This was a common issue while applying for the apartment. I was hoping it was because I wasn't an enrolled resident, but this issue still remains. I STILL have a faulty light fixture in my bathroom, even though I mentioned this in April of 2023. Other misc. complaints: The mag locks for the gates often are broken Ceiling/floor insulation is terrible The stairways are never cleaned, there is still dog pee on the northeast staircase from July My Juliet balcony door leaks (given how cheap this place is, I expect to pay for this when I leave) and the paint is peeling The carpet is disgustingly low quality. I sold carpet for several years, and this stuff is CHEAP I'm looking forward to not renewing my lease Update for this winter: they didn't turn the heater on for the raised ceiling in the parking garage, meaning my second floor apartment pipes froze, even after heeding the precautions they asked of us. I genuinely don't understand the sheer lack of care for the tenants in this complex. Update 2 for this winter: they are charging $50 for lockouts for a key system that is unreliable and uncooperative because they hired the wrong locksmith. The absolute lack of common sense of this place is ridiculous. The temperature is hitting negatives at night, and they think that the battery powered keyfobs we have are reliable enough to keep us safe from the cold. I've replaced mine once, and I hadn't even been here for 2 months. Now, my key ONLY OPENS THE FRONT DOOR. I cannot enter through any gate or entrance. I can only imagine how terrifying it would be for someone being followed at night. Update 3 for the winter: they don't collect trash every night, and the trash chute does not work or is out of order 90% of the time. Both of these are considered amenities, but are rarely available. Update 4, on April Fools Day. You now have to pay a service charge to pay your rent, and this is not an April Fools joke.
    Mar 31st, 2024

  • Simraan Samra (SAM)


    Mar 24th, 2024

  • keegan russell

    I loved my experience here. The office staff is knowledgeable and Alex really rocks. Every time I had a question or needed anything, he was there. They really do help you out here!
    Feb 24th, 2024

  • Arianna Jones

    I recently moved in and have not reached a full month of occupancy. Already, I do not feel the price of what I pay is worth the amenities that are provided. I have encountered minor issues that I was able to look over, such as my name not being added to the call box after being repeatedly told it would be; My trash being skipped during pick up, even though all my neighbors trash cans were emptied, and heating issues. With all that being said Taylor in the office has been great to work with and has made sure to get all of these things taken care of in a timely fashion. I appreciate all she has done to make this transition smooth for my family & I. I believe this could be a great place to live and I see a lot of potential in making this my temporary home. Taylor's customer service skills are unmatched.
    Jan 1st, 2024

  • Andrew Mechler

    I have been living at the Congress for about 10 months now and have nothing but good things to say. I relocated to the area for work and needed easy access to the high way, close to Downtown but away from the noise, and easy access to amenities like the parks and trails. This place does it all. Its kept clean, the hallways, lobby and elevator get cleaned weekly. Once your in your apartment you cant hear noise from the hallway or your neighbors. They have a courtesy officer who is amazing and very nice. The staff is great with communication. It is also a 10 min walk to fountain square and Mass Ave. After renting in multiple states over the years I am very impressed with the Congress.
    Oct 28th, 2023

Read Our 35 Reviews

About
The Congress at Library Square

Welcome to The Congress at Library Square, a micro-neighborhood located north of Indianapolis Central Library, on the corner of Meridian and 9th Streets. The Congress offers premier downtown Indianapolis living with our studio, one, and two-bedroom apartment homes located in a brand-new apartment complex featuring modern touches, covered parking access, and Nest thermostats. Residents can enjoy in-unit washer and dryers, access to amenities like a gym and lounge, and we are pet-friendly. Our leasing center is located at The Ambassador located at 39 E. 9th Street in Indy. Schedule a tour today!

Contact Info

Images

Questions & Answers

Q What is the phone number for The Congress at Library Square?

A The phone number for The Congress at Library Square is: (317) 231-5549.


Q Where is The Congress at Library Square located?

A The Congress at Library Square is located at 923 N Meridian Street, Indianapolis, IN 46204


Q What is the internet address for The Congress at Library Square?

A The website (URL) for The Congress at Library Square is: https://www.thecongressliving.com


Q What days are The Congress at Library Square open?

A The Congress at Library Square is open:
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 5:00 PM
Sunday: Closed


Q How is The Congress at Library Square rated?

A The Congress at Library Square has a 3.5 Star Rating from 35 reviewers.

Hours

Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
Closed

Ratings and Reviews
The Congress at Library Square

Overall Rating

Overall Rating
( 35 Reviews )
20
2
0
2
11
Write a Review

Krock01 on Google

image I signed a 15 month lease and hated every second I was here. I preferred to spend time at work than at my apartment.
Payment problems occur often, whether enrolled in autopay or not. The "automated" receipts often tend to not show up until after they deem you are already late and then they magically appear for late payments. I have lived here for 6 months thus far, and 3 months of my stay, my payment has suspiciously been denied. I get confirmations from my bank that I attempt a transaction, but they do not go through. On my most recent payment period, I even had maintenance show up at my apartment without prior notification. I was "supposed" to get an email, but I see that email systems also don't work here.
The office is closed more than it is open. If you work normal hours, don't expect to ever be able to talk to a human. "Call the office during the open hours!!" I have, they have bots that answer that will "leave a message" that seems to always get lost. This was a common issue while applying for the apartment. I was hoping it was because I wasn't an enrolled resident, but this issue still remains. I STILL have a faulty light fixture in my bathroom, even though I mentioned this in April of 2023.
Other misc. complaints:
The mag locks for the gates often are broken
Ceiling/floor insulation is terrible
The stairways are never cleaned, there is still dog pee on the northeast staircase from July
My Juliet balcony door leaks (given how cheap this place is, I expect to pay for this when I leave) and the paint is peeling
The carpet is disgustingly low quality. I sold carpet for several years, and this stuff is CHEAP
I'm looking forward to not renewing my lease
Update for this winter: they didn't turn the heater on for the raised ceiling in the parking garage, meaning my second floor apartment pipes froze, even after heeding the precautions they asked of us. I genuinely don't understand the sheer lack of care for the tenants in this complex.
Update 2 for this winter: they are charging $50 for lockouts for a key system that is unreliable and uncooperative because they hired the wrong locksmith. The absolute lack of common sense of this place is ridiculous. The temperature is hitting negatives at night, and they think that the battery powered keyfobs we have are reliable enough to keep us safe from the cold. I've replaced mine once, and I hadn't even been here for 2 months. Now, my key ONLY OPENS THE FRONT DOOR. I cannot enter through any gate or entrance. I can only imagine how terrifying it would be for someone being followed at night.
Update 3 for the winter: they don't collect trash every night, and the trash chute does not work or is out of order 90% of the time. Both of these are considered amenities, but are rarely available.
Update 4, on April Fools Day. You now have to pay a service charge to pay your rent, and this is not an April Fools joke.

Business Response on Google Oct 28th, 2023
Thank you for providing feedback to our community. There are items mentioned that our team would love the ability to discuss with you directly. Would you mind please contacting our office directly? Someone from our team will be happy to assist. Thank you again for providing this feedback.

Simraan Samra (SAM) on Google

image

Business Response on Google Mar 25th, 2024
Thank you for the 5 star review, Simraan! We are always thrilled to see a satisfied resident share their opinion of our community, The Congress at Library Square.

keegan russell on Google

image I loved my experience here. The office staff is knowledgeable and Alex really rocks. Every time I had a question or needed anything, he was there. They really do help you out here!

Business Response on Google Feb 23rd, 2024
Hi keegan, thank you for sharing your glowing review about The Congress at Library Square! We are happy to have you as part of our community. If we can do anything for you, please reach out to our team!

Arianna Jones on Google

image I recently moved in and have not reached a full month of occupancy. Already, I do not feel the price of what I pay is worth the amenities that are provided. I have encountered minor issues that I was able to look over, such as my name not being added to the call box after being repeatedly told it would be; My trash being skipped during pick up, even though all my neighbors trash cans were emptied, and heating issues. With all that being said Taylor in the office has been great to work with and has made sure to get all of these things taken care of in a timely fashion. I appreciate all she has done to make this transition smooth for my family & I. I believe this could be a great place to live and I see a lot of potential in making this my temporary home. Taylor's customer service skills are unmatched.

Business Response on Google Dec 31st, 2023
We're so grateful for your positive review, Arianna! We're always working to make our community the best it can be, and we're glad to hear that we're on the right track. Thank you for being a valued community member!

Andrew Mechler on Google

image I have been living at the Congress for about 10 months now and have nothing but good things to say. I relocated to the area for work and needed easy access to the high way, close to Downtown but away from the noise, and easy access to amenities like the parks and trails. This place does it all. Its kept clean, the hallways, lobby and elevator get cleaned weekly. Once your in your apartment you cant hear noise from the hallway or your neighbors. They have a courtesy officer who is amazing and very nice. The staff is great with communication. It is also a 10 min walk to fountain square and Mass Ave. After renting in multiple states over the years I am very impressed with the Congress.

Business Response on Google Nov 2nd, 2023
We're so grateful for your positive review, Andrew! We're always working to make our community the best it can be, and we're glad to hear that we're on the right track. Thank you for being a valued community member!

Load More Reviews

Overall Rating

Overall Rating
( 35 Reviews )
20
2
0
2
11

Write a Review

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