River Road Apartments

Hours

Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
11:00 AM - 5:00 PM
Monday:
9:00 AM - 6:00 PM

Chamber Rating

2.4 - (118 reviews)
28
10
7
11
62
Read Our 118 Reviews

Chamber Rating

2.4 - (118 reviews)
28
10
7
11
62
  • Tasha Whatley


    Mar 8th, 2024

  • Nydae Dior

    Horrible leasing team
    Feb 4th, 2024

  • Victoria Morales

    Wow, I just went to ask if they had an apartment available, and the person who took care of us was so cute, so polite and explains things to you well, those stars are for her, I hope I can get an apartment with them because a person like her even makes me want to stay my daughter who went with me was also delighted with that woman's education thank you very much
    Jan 30th, 2024

  • Wesley Stanley

    This place does not even deserve one star for how it treats its tenants. I will not necessarily fault the regular leasing staff, but they certainly never really helped or did anything positive. Even worse after I believe to be a change in management. Out of the roughly 4 years I lived there I was without AC alone for almost half that with the unit constantly breaking and waiting up to 8 months for them to do anything about it, only for it to break again a month or two later. A neighbor got in trouble for putting the wrong chair on their patio. Constant "inspections" almost as if they're looking for something to catch you on. I had a nice old lady in the unit next to me who was broken into shortly after an inspection. No broken locks and no alarm, as if the person had the keys and alarm code. Which they definitely do since you have to provide your alarm code when you move in. I was even woken up by one of the maintenance men drilling through my lock early one morning. He supposedly thought my unit was empty or something and didn't have the key. I didn't leave that day and even took time off work for a few days just in case someone tried breaking in while I was gone. Not even an apology for him destroying my lock and even after getting it replaced. If you're looking for one of their renovated units then you better pay more, as soon as I downgraded to save money I got what could have been the worst possible. Plumbing that barely works, no hot water. A dryer that needs at least 3 cycles for a regular load of clothes, and appliances from what look like the 50s. The microwave didn't even have a turntable, just a flat surface. The carpet was falling apart, and the balcony looked ready to collapse. My windows didn't even lock at all, luckily I was on the second floor. I'm so lucky I finally managed to leave that place for somewhere that actually gives a crap about its tenants.
    Jan 26th, 2024

  • Stephanie Preston

    I love how quick the maintenance is the same day always and how nice the front office people are everytime also the view is amazing and people are really nice here. It's just a really great place to be.
    Jan 11th, 2024

Read Our 118 Reviews

About
River Road Apartments

River Road Apartments is located at 9115 Knights Bridge Blvd in Indianapolis, Indiana 46240. River Road Apartments can be contacted via phone at 317-848-7904 for pricing, hours and directions.

Contact Info

  •   317-848-7904

Questions & Answers

Q What is the phone number for River Road Apartments?

A The phone number for River Road Apartments is: 317-848-7904.


Q Where is River Road Apartments located?

A River Road Apartments is located at 9115 Knights Bridge Blvd, Indianapolis, IN 46240


Q What days are River Road Apartments open?

A River Road Apartments is open:
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 5:00 PM
Sunday: 11:00 AM - 5:00 PM
Monday: 9:00 AM - 6:00 PM


Q How is River Road Apartments rated?

A River Road Apartments has a 2.4 Star Rating from 118 reviewers.

Hours

Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
11:00 AM - 5:00 PM
Monday:
9:00 AM - 6:00 PM

Ratings and Reviews
River Road Apartments

Overall Rating

Overall Rating
( 118 Reviews )
28
10
7
11
62
Write a Review

Tasha Whatley on Google

image

Business Response on Google Feb 28th, 2024
We appreciate you taking the time to share your rating with us, Tasha. Your happiness is our priority, and we're committed to hearing you out. Please consider sharing your insights so we can work towards a better experience.

Nydae Dior on Google

image Horrible leasing team

Business Response on Google Feb 7th, 2024
Hello Nydae, we are sorry to hear you didn't have a good experience with us. Please reach out to our office to discuss your experience in more detail. We would appreciate a second chance to impress you with our excellent service, so we encourage you to reach out to the office at your convenience.

Victoria Morales on Google

image Wow, I just went to ask if they had an apartment available, and the person who took care of us was so cute, so polite and explains things to you well, those stars are for her, I hope I can get an apartment with them because a person like her even makes me want to stay my daughter who went with me was also delighted with that woman's education thank you very much

Business Response on Google Jan 17th, 2024
Our team loves to see we’ve made your time here excellent! Our team works hard to give five-star customer service and we are pleased to hear your experience reflects this. We hope we get the chance to welcome you to our community. Please feel free to reach out to our team if we can be of assistance to you in the future.

Wesley Stanley on Google

image This place does not even deserve one star for how it treats its tenants. I will not necessarily fault the regular leasing staff, but they certainly never really helped or did anything positive. Even worse after I believe to be a change in management. Out of the roughly 4 years I lived there I was without AC alone for almost half that with the unit constantly breaking and waiting up to 8 months for them to do anything about it, only for it to break again a month or two later. A neighbor got in trouble for putting the wrong chair on their patio. Constant "inspections" almost as if they're looking for something to catch you on. I had a nice old lady in the unit next to me who was broken into shortly after an inspection. No broken locks and no alarm, as if the person had the keys and alarm code. Which they definitely do since you have to provide your alarm code when you move in. I was even woken up by one of the maintenance men drilling through my lock early one morning. He supposedly thought my unit was empty or something and didn't have the key. I didn't leave that day and even took time off work for a few days just in case someone tried breaking in while I was gone. Not even an apology for him destroying my lock and even after getting it replaced.
If you're looking for one of their renovated units then you better pay more, as soon as I downgraded to save money I got what could have been the worst possible. Plumbing that barely works, no hot water. A dryer that needs at least 3 cycles for a regular load of clothes, and appliances from what look like the 50s. The microwave didn't even have a turntable, just a flat surface. The carpet was falling apart, and the balcony looked ready to collapse. My windows didn't even lock at all, luckily I was on the second floor.
I'm so lucky I finally managed to leave that place for somewhere that actually gives a crap about its tenants.

Business Response on Google Jan 24th, 2024
Wesley, while we're disappointed to hear you haven't been having the living experience you deserve, we greatly appreciate your feedback. Our team strives to provide excellent service, so we're sorry you feel we've missed the mark. We take our community policies seriously, and assure you that our team complies with all policies. If you'd like to discuss any of your concerns in greater detail, please feel free to give our office a call. In the meantime, we wish you nothing but the best.

Stephanie Preston on Google

image I love how quick the maintenance is the same day always and how nice the front office people are everytime also the view is amazing and people are really nice here. It's just a really great place to be.

Business Response on Google Feb 6th, 2024
Thank you for this review! Our maintenance team works hard to ensure our resident's requests are taken care of promptly, and we are pleased to hear your experience reflects this. We look forward to continuing to provide you with the exceptional experience you deserve!

Load More Reviews

Overall Rating

Overall Rating
( 118 Reviews )
28
10
7
11
62

Write a Review

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