Riverbend Apartments

Dont be deceived that the apartment renewing. Too many lender change since get in, always has new portal system that you have to create new account. I submit 3 times maintenance, I even went to office and never show up
May 2nd, 2024

I wouldnt recommend to anyone to live here, maintenance request are slow and take 2-3 weeks to fix a window screen. They have also have made 4 copies of my keys they go from working to not working (not sure if they loose them or not). When I originally moved in they called me the day of move in to say that the apartment wasnt ready to move in yet. They also switched to a new system called active building which doesnt allow you to conveniently pay rent but instead makes you go to a third party site where you have to create a whole new account to pay rent then gives you obnoxious advertisements and isnt phone interface friendly. Trying to talk to someone is a pain have to follow 6 different prompts just to get a VM. Then when you go talk to someone in person its never a direct answer just alot of excuses. If this place management team actually learned to do its job properly they wouldnt probably have a 3.3 star rating which has consistently dropped every month since last year.
Apr 30th, 2024

Great views
Apr 28th, 2024

Arny has been excellent, replaced my entire A/C unit instead of endlessly repairing the old one. Thank you!!
Apr 16th, 2024

I'm a new applicant trying to submit my application, however can't add my payment on their site. I've emailed with no response. I've also tried calling 6 different times with nobody answering or a way to leave a message. If communication is this bad for an applicant I can only imagin how terrible being a resident be would be. I'd look for other places that want to lease.
Apr 12th, 2024