Wintrust Mortgage

BEWARE when opening a new account. Their standard policy means they may hold ALL your money without warning for 1/2 a month. I opened my account on a Saturday with a normal check. I deposited several thousand dollars into my account. They put their standard security hold of 10 business days on these funds. However, since I opened Saturday morning and there was a federal holiday during the 10 day period, that means I would have to wait 10 business days plus 6 days (3 weekends) plus 1 Federal holiday or 17 days before they would release any funds. So I deposited several thousand dollars, but I couldn't touch a penny of these funds until 17 days later as they didn't make ANY of it available. I'm glad I didn't start switching over my direct deposits. I'm lucky I didn't need access to the money over that time. I was planning on moving all my banking over to wintrust, but instead I moved none of it. Customer beware!
Nov 24th, 2018

Apr 14th, 2018

Pesonal bankers are awesome but the tellers are very discerning. They have no customer service skills. Not helpful. I'll go back to LaSalle branch.
Apr 13th, 2018

This is a very welcoming location. I am here 2-3 times a week and the customer service is great.
Jul 20th, 2017

Bad customers service
Feb 6th, 2017