Body Energy Club: The Loop @ W Monroe & S Franklin (inside Equinox)

Hey Ronald, Thanks so much for the 5 star review! We are glad you loved our products and speed of service.We can't wait to see you back in store again soon!

Dear Lisa,Hope this message finds you well. Thank you for taking the time to reach out to us. I am very surprised, saddened, and truly sorry to hear about your recent experience at our establishment. As you can see from our stellar 4.9 google review ratings, providing exceptional customer service is paramount to me and my organization and based on our current stellar ratings, I am deeply concerned to learn about your dissatisfaction. I love my customers and I love my team. Please let me know when you are available for a telephone call to get more information as I would like to make this right for you. I can see on your profile that you also left 12 other 1-star reviews at other establishments to share your negative experience and I want to be the first establishment to have the opportunity to speak with you, learn from your experience, address any concerns, and make things right for you. We aim to ensure your satisfaction and earn a 5-star review from you.At Body Energy Club, we take feedback seriously and rest assured, I am taking steps to ensure that all our team members uphold the highest standards of professionalism, inclusivity, and courtesy at all times. I would appreciate the opportunity to discuss your experience further as I really want to understand what happened so I can learn and support my team better.Please reach out to me directly. I am available 24/7 via my personal cell phone. (310-721-2978)Thank you again for bringing this matter to my attention. I look forward to speaking with you. Dominick Tousignant

Hey Jason, Thats awesome that you are loving our selection. Thank you so much for stopping in and we look forward to serving you on your next trip through. Best!

Hey Bryant, Thanks for the kind words and amazing review. We hope to see you back in store again soon. CheersThank you for the 5-star review and for the continued support. See you back at our Loop location again soon!

Hi Shuxiao, Thanks so much for the 5-star review and for the kind words about Velvet. We looking forward to seeing you back in store again soon.