Cone Gourmet Ice Cream

-
1047 W Madison St
Chicago, IL 60607 - 312-666-5111
Hours
Chamber Rating
-
Brian Sherman
Apr 7th, 2024 -
Anastacia Hanus
Mar 13th, 2024 -
J Stone *
Jan 26th, 2024 -
Jim L
Jan 3rd, 2024 -
Kayla Vargas
Dec 9th, 2023
Contact Info
- 312-666-5111
- (312) 666-5111
Questions & Answers
Q What is the phone number for Cone Gourmet Ice Cream?
A The phone number for Cone Gourmet Ice Cream is: 312-666-5111.
Q Where is Cone Gourmet Ice Cream located?
A Cone Gourmet Ice Cream is located at 1047 W Madison St, Chicago, IL 60607
Q What is the internet address for Cone Gourmet Ice Cream?
A The website (URL) for Cone Gourmet Ice Cream is: https://conechicago.com/
Q What days are Cone Gourmet Ice Cream open?
A Cone Gourmet Ice Cream is open:
Wednesday: 3:00 PM - 9:00 PM
Thursday: 3:00 PM - 9:00 PM
Friday: 3:00 PM - 10:00 PM
Saturday: 9:00 AM - 11:00 PM
Sunday: 9:00 AM - 9:00 PM
Monday: Closed
Tuesday: Closed
Q How is Cone Gourmet Ice Cream rated?
A Cone Gourmet Ice Cream has a 4.3 Star Rating from 724 reviewers.
Hours
Ratings and Reviews
Cone Gourmet Ice Cream
Overall Rating
Overall Rating
( 724 Reviews )
Brian Sherman on Google

Anastacia Hanus on Google

J Stone * on Google

Jim L on Google

Kayla Vargas on Google
I came in for the first time to buy some time and it was extremely confusing. They had a menu of flavors with descriptions at the front but when asked about one of them, they said oh we dont have that one. We only have the ones around the corner when I went around the corner they are only labeled by the name no description so I asked what was in one of them because I have a allergy, me and my brother heard different things but neither confirmed that there was what I was allergic to in that flavor so I got it and sat down after one bite. I started having a reaction and politely said I did not realize there was pecans in this I cant have that the worker simply states we cant replace and did not offer a refund or anything so I threw out that whole scoop of ice cream only after this was done and I was clearly upset did the management offer of replacement scope, I reiterated that I was allergic and the worker mumbled under their breath about policy which I could not understand. the ice cream flavors were interesting but the atmosphere and the workers are not high end and I couldve had a major reaction. That could have easily been avoided with proper costumer service. Unimpressed and in shock of how it was handled considering it was regarding an allergy, which honestly the flavor should have been labeled and clearly stated, at the very least the situation should have been handled more gracefully by staff.
Overall Rating
Overall Rating
( 724 Reviews )Write a Review
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