Presence Saints Mary and Elizabeth Medical Center, S

Called to inquire on an older medical record. I recalled retrieving an older medical record from Norwegian Medical Hospital - they were very help and still had records from over 10yrs back. Under Amita at Saint Elizabeth and St Mary's, they (Amita) made a decision to no longer store records older than 10 years. All these records from say 2012 and older have been destroyed due to cost of storage. I get paper is hard to keep records, but the Hospital made the decision to be in the business of Health which record retention is crucial especially for historical medical data and proactive path forward (using older records as a baseline). Very disappointed at Amita and hospitals under them making decisions to save money but still remain in the business of health. I reached out to an out-of-state hospital for a visit I had , they have record retention dating back 30+years - this is basically GOLD to any doctor treating a patient (having older records to observe any patterns and baselines). I would gladly pay for any of my historical medical records, unfortunately the one visit I had at St Elizabeth it is no longer available. If companies are in the business of health, then medical record retention should be a prioritized requirement (and not just for 10 years either).
Feb 7th, 2022

Stay away from this hospital. They treat their patients horribly and could care less. I cannot say one good thing about the care I got there. Oh, excuse me, there was no care except a pretty good whipping by a crazy sitter that should have been sitting with her pt.
Nov 27th, 2021

Staffing most of them were treating patients poorly and a lot of fights and arguments there.
Nov 26th, 2021

Just wanted to give a huge shout out to Dr. Randhawa! Have struggled to find a good psychiatrist until I met him in 2017. He is beyond patient and incredibly understanding. I love that he always wants to understand all aspects of a situation / issue before providing a solution. Dr. Randhawa is also incredibly personable and makes every meeting super comfortable and inviting. Can't express in words how much I appreciate all he has done for me! Thank you, Doc!
Oct 12th, 2021

Oct 2nd, 2021