Bluemercury

Exceptional service every time I stop in. The staff here knows their products very well, and are always quick to suggest a product that I am looking for. They are even super sweet to my dog. This is my favorite Bluemercury in Chicago.
Nov 14th, 2023

Cheyenne is the reason I go into the store as opposed to shopping online. She is SO helpful, patient, and fun. I usually ask a lot of questions and survey my options and shes so kind in helping me out every time.
Sep 5th, 2023

Rachel and Jan were amazing with product knowledge and application. Very friendly and helpful.
Jul 10th, 2023

May 13th, 2023

What a terrible experience. My girlfriend and I went in last Monday looking to find fun new products to buy. The person working was more interested in putting on her own make up and being on the phone than assisting us. Even when specifically asking to help with new foundations or blurring powder - we ending up putting it on ourselves with applicators we found ourselves. Another employee came in and we thought we might get better service but still no assistance. We really wanted to purchase some products but decided the store didnt deserve this sale as we were really left to fend for ourselves and ignored. I love Blue Mercury but this store never has the level service of Southport or Elm branches. Of all the places in the city to buy beauty products - this would be my last.
Sep 22nd, 2023