Hours

Wednesday:
9:00 AM - 4:00 PM
Thursday:
Closed
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 4:00 PM

Chamber Rating

Verified Member
2.5 - (28 reviews)
6
4
1
4
13
Read Our 28 Reviews

Chamber Rating

Verified Member
2.5 - (28 reviews)
6
4
1
4
13
  • Ann M.

    I hate saying bad things about people, but this place has provided the absolute worst customer support.  We have been given misinformation over and over, that we took action on, and it caused months of delays and missed deadlines and screwed up our accounting.  We are stunned at how irresponsible and reckless this bank is.  Absolutely stunned.
    Dec 9th, 2022

  • ZZ

    The branch manager wasted an hour and just told me he cant open an account for me. Great job citi Edit: the manager constantly made phone calls and went outside. A total waste of time. Never going to citi again
    Nov 21st, 2022

  • Hari Sankar

    Please do not trust citibank. My spouse was chatting online on their website and a hacker called her back to steal money using remote desktop access! CitiBank has no security for your money.
    Oct 7th, 2022

  • Joshua Vernon


    May 28th, 2022

  • Felicia Renee

    They have terrible customer service I closed my account in April still haven't received my money it's august every time I call they say call back in 24-48 hours or we issued a check wait 10-15 business days it's been months and keep getting the same run around do not bank with Citi bank
    Nov 30th, 2021

Read Our 28 Reviews

About
Citi

Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Contact Info

Questions & Answers

Q What is the phone number for Citi?

A The phone number for Citi is: (312) 361-1830.


Q Where is Citi located?

A Citi is located at 500 W Madison St, Chicago, Illinois 60661


Q What is the internet address for Citi?

A The website (URL) for Citi is: https://www.citi.com/?utm_source=extnet&utm_medium=yext&y_source=1_Mjg5MTcxNjYtNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D


Q What days are Citi open?

A Citi is open:
Wednesday: 9:00 AM - 4:00 PM
Thursday: Closed
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 4:00 PM


Q How is Citi rated?

A Citi has a 2.5 Star Rating from 28 reviewers.

Ratings and Reviews
Citi

Overall Rating

Overall Rating
( 28 Reviews )
6
4
1
4
13
Write a Review

Ann M. on Yelp

image I hate saying bad things about people, but this place has provided the absolute worst customer support.  We have been given misinformation over and over, that we took action on, and it caused months of delays and missed deadlines and screwed up our accounting.  We are stunned at how irresponsible and reckless this bank is.  Absolutely stunned.


ZZ on Google

image The branch manager wasted an hour and just told me he cant open an account for me. Great job citi
Edit: the manager constantly made phone calls and went outside. A total waste of time. Never going to citi again


Hari Sankar on Google

image Please do not trust citibank. My spouse was chatting online on their website and a hacker called her back to steal money using remote desktop access! CitiBank has no security for your money.


Joshua Vernon on Google

image


Felicia Renee on Google

image They have terrible customer service I closed my account in April still haven't received my money it's august every time I call they say call back in 24-48 hours or we issued a check wait 10-15 business days it's been months and keep getting the same run around do not bank with Citi bank


Load More Reviews

Overall Rating

Overall Rating
( 28 Reviews )
6
4
1
4
13

Write a Review

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