TD Ameritrade

Mar 2nd, 2022

Thieves !!!!!!!!!!!!!! I have two accounts with them. They deny either exist. It's absolutely impossible to reach someone to talk to. As far as I'm concerned, they've stolen $25,000 from me. I'm hiring a lawyer.
Jan 22nd, 2021

Just as other reviews have mentioned, no one ever answers the phone. The system just directs you to the central Client Services line while the guys at the local branch just sit at their desks and play on their cell phones. Every time I call, I have spent over THREE HOURS listening to their horrendous hold music and We are currently experiencing longer than normal wait times. Sometimes no one answers the phone at all. Not sure why this is happening, but it is absolutely unacceptable.
Feb 12th, 2020

I have to agree with the rest of the reviews run from TD Ameritrade. They ruined my entire stock trading learning experience. I am hesitant to ever trade again after what they did to me. I am young as was trying to learn to trade with a small amount of money. They shut my account down for not spending enough money with them. After a million calls I was told sorry you can open a new account if you want but all your past trading info you set up and built to learn from over the years is gone forever! By the way we don't charge like robinhood anymore now. I was like OMG I would have just transferred it all over there if I had know that before they shut me down. I don't even see how they have a 2.5 star rating when every review is a 1 star!?!?!?
Feb 2nd, 2020

I've called this org numerous times at different hours of the day. The recording is always the same: We are currently experiencing longer than normal wait times. However, no one EVER picks up the call! I have still not been able to reach a live person. In this day and age, this is hands-down, the worst customer service EVER. Completely unprofessional.
Dec 13th, 2019