Chamber of Commerce

      Xfinity Store by Comcast Branded Partner

      ( 157 Reviews )

      Xfinity Store by Comcast Branded Partner
      Get XFINITY by Comcast in Douglasville, GA
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      Hours

      Monday:
      9:00 AM - 7:00 PM
      Tuesday:
      9:00 AM - 7:00 PM
      Wednesday:
      9:00 AM - 7:00 PM
      Thursday:
      9:00 AM - 7:00 PM
      Friday:
      9:00 AM - 7:00 PM
      Saturday:
      9:00 AM - 7:00 PM
      Sunday:
      12:00 PM - 5:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.4 - (157 reviews)
      80
      13
      8
      3
      53
      Read Our 157 Reviews

      Chamber Rating

      Verified Member
      3.4 - (157 reviews)
      80
      13
      8
      3
      53
      › ‹
      • Quita Cole


        Mar 7th, 2024

      • Nellie Brown

        On Tuesday February 20th, fraudulent activity occurred while trying to make a payment over the telephone. On Wednesday 2/24 I visited the Chapel Hill Douglasville, GA, specifically I told young girl with orange braids how the Douglasville Sherriff visited my home because of fraudulent activity and the fraudulent department for Xfinity are investigating case I H255032276. Therefore; a receipt for 65.00 was imperative because of the situation. Young girl with orange braids never emailed receipt even though she assumed me. Xfinity should watch who they employ because for several days it has been a circus. At this time I will not recommend anyone to Xfinity because of incompetence.
        Feb 19th, 2024

      • Stanley Horton

        Great customer service!
        Feb 15th, 2024

      • Michael

        Shaun was/is the best, A+ I was very upset with an issue and was ready to shut down my account with Xfinity! Shaun engaged me as soon as my girlfriend and I walked into the store, was ready and willing to help me immediately. He was just finishing up with another customer, came over a few minutes later, and took care of my issue which wasn't a quick fix. He explained to me what was needed to address my needs with accounts department and even dialed customer support for me to push the process along. My issue was resolved a short time after that. While helping me, he still found time to greet other customers that just arrived into the business. Shaun is the embodiment of what true customer service should represent. He was: friendly, had a smile on his face, knowledgeable, eager to help, outgoing in his service to solve the issues, sociable with a substantive conversation, honest and truly wanted to make our experience there a happy one. I felt at ease the entire time, I wasnt pushed to purchase more than what I needed. He was polite to my girlfriend and shared some great similarities since they are both from Queens, NY. Again, we only found this out because he was so engaging with us with a great conversation. I hope Mr. Xfinity sees this review and understands that they have a great employee working for them who is actually trying to keep customers happy with the business; had it not been for Shaun, I was about to walk out and go with another provider due to my frustration. He made me believe that Xfinity is worth staying with! Shaun, welcome to Georgia and I hope the sky is the limit for you and your wife, thank you so much from Jennifer & Michael.
        Jan 26th, 2024

      • Moto Heads


        Jan 22nd, 2024

      Read Our 157 Reviews

      About
      Xfinity Store by Comcast Branded Partner

      Xfinity provides internet services in Douglasville. Visit us today at 2866 Chapel Hill Road, GA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

      Contact Info

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      Brands

      • Xfinity Store by Comcast Branded Partner

      Images

      Questions & Answers

      Q What is the phone number for Xfinity Store by Comcast Branded Partner?

      A The phone number for Xfinity Store by Comcast Branded Partner is: (800) 934-6489.

      Q Where is Xfinity Store by Comcast Branded Partner located?

      A Xfinity Store by Comcast Branded Partner is located at 2866 Chapel Hill Road, Douglasville, Georgia 30135

      Q What is the internet address for Xfinity Store by Comcast Branded Partner?

      A The website (URL) for Xfinity Store by Comcast Branded Partner is: https://www.xfinity.com/local/ga/douglasville/2866-chapel-hill-road.html

      Q How big is Xfinity Store by Comcast Branded Partner?

      A Xfinity Store by Comcast Branded Partner employs approximately 20+ people.

      Q What days are Xfinity Store by Comcast Branded Partner open?

      A Xfinity Store by Comcast Branded Partner is open:
      Monday: 9:00 AM - 7:00 PM
      Tuesday: 9:00 AM - 7:00 PM
      Wednesday: 9:00 AM - 7:00 PM
      Thursday: 9:00 AM - 7:00 PM
      Friday: 9:00 AM - 7:00 PM
      Saturday: 9:00 AM - 7:00 PM
      Sunday: 12:00 PM - 5:00 PM

      Q How is Xfinity Store by Comcast Branded Partner rated?

      A Xfinity Store by Comcast Branded Partner has a 3.4 Star Rating from 157 reviewers.

      Hours

      Monday:
      9:00 AM - 7:00 PM
      Tuesday:
      9:00 AM - 7:00 PM
      Wednesday:
      9:00 AM - 7:00 PM
      Thursday:
      9:00 AM - 7:00 PM
      Friday:
      9:00 AM - 7:00 PM
      Saturday:
      9:00 AM - 7:00 PM
      Sunday:
      12:00 PM - 5:00 PM
      Nearby XFINITY by Comcast Locations

      Ratings and Reviews
      Xfinity Store by Comcast Branded Partner

      Overall Rating

      Overall Rating
      ( 157 Reviews )
      80
      13
      8
      3
      53
      Write a Review

      Quita Cole on Google

      image

      Nellie Brown on Google

      image On Tuesday February 20th, fraudulent activity occurred while trying to make a payment over the telephone. On Wednesday 2/24 I visited the Chapel Hill Douglasville, GA, specifically I told young girl with orange braids how the Douglasville Sherriff visited my home because of fraudulent activity and the fraudulent department for Xfinity are investigating case I H255032276. Therefore; a receipt for 65.00 was imperative because of the situation. Young girl with orange braids never emailed receipt even though she assumed me. Xfinity should watch who they employ because for several days it has been a circus. At this time I will not recommend anyone to Xfinity because of incompetence.

      Business Response on Google Feb 11th, 2024
      Thank you for taking the time to leave a rating. Our team is available 7 days a week to provide help, and you can connect with us by using this link http://spr.ly/6000nifr0. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.

      Stanley Horton on Google

      image Great customer service!

      Business Response on Google Feb 10th, 2024
      Dear StanleyThank you for your feedback! We always want you to have the best experience possible and we’re glad to know your visit to the Douglas Xfinity Store was a positive one. We appreciate you being an Xfinity customer!Kind Regards, Madinah, Xfinity Philadelphia

      Michael on Google

      image Shaun was/is the best, A+
      I was very upset with an issue and was ready to shut down my account with Xfinity! Shaun engaged me as soon as my girlfriend and I walked into the store, was ready and willing to help me immediately. He was just finishing up with another customer, came over a few minutes later, and took care of my issue which wasn't a quick fix. He explained to me what was needed to address my needs with accounts department and even dialed customer support for me to push the process along. My issue was resolved a short time after that. While helping me, he still found time to greet other customers that just arrived into the business.
      Shaun is the embodiment of what true customer service should represent. He was: friendly, had a smile on his face, knowledgeable, eager to help, outgoing in his service to solve the issues, sociable with a substantive conversation, honest and truly wanted to make our experience there a happy one. I felt at ease the entire time, I wasnt pushed to purchase more than what I needed. He was polite to my girlfriend and shared some great similarities since they are both from Queens, NY. Again, we only found this out because he was so engaging with us with a great conversation.
      I hope Mr. Xfinity sees this review and understands that they have a great employee working for them who is actually trying to keep customers happy with the business; had it not been for Shaun, I was about to walk out and go with another provider due to my frustration. He made me believe that Xfinity is worth staying with! Shaun, welcome to Georgia and I hope the sky is the limit for you and your wife, thank you so much from Jennifer & Michael.

      Business Response on Google Feb 9th, 2024
      Thank you for taking the time to leave a rating. Our team is available 7 days a week to provide help, and you can connect with us by using this link: http://spr.ly/6007pk2TV. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.

      Moto Heads on Google

      image

      Business Response on Google Jan 21st, 2024
      Thank you for taking the time to leave a rating. Our team is available 7 days a week to provide help, and you can connect with us by using this link http://spr.ly/6009TXtIB. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.
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      Overall Rating

      Overall Rating
      ( 157 Reviews )
      80
      13
      8
      3
      53

      Write a Review

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