Northwest Tires & Autocare

Great customer service 10 out of 10 I recommend!!!
Mar 21st, 2024

Edited: A Black man who Ive never met but somehow works here today bumped me physically as a WOMAN, not a man, and continued walking like he was in New York. When I stood up for myself and said to him excuse you, his other male coworker said to me he doesnt speak English. As if that is an excuse for his bad behavior toward a female. THAT IS NOT OKAY. THERE IS NO EXCUSE FOR HOW THIS SMALL BUSINESS TREATS WOMEN AS CUSTOMERS. I wont have it!!!!! I came in for an oil change today, February 21, 2024 and spoke with the tallest, 67 black man who works here. He quoted me $50 for an oil change so I drove to get my oil filter and oil from Advance Auto Parts immediately then came straight back. Once I came back, he didnt even acknowledge me, my presence, or my oil filter in my hand ??? He went to assist other customers instead of me and ignored me. I approached him to call him out on his avoiding behavior toward me as a returning customer all of a sudden. This is not my first time doing business with them as they remember me from 3 months ago when I had a check engine light issue that they successfully resolved for me in November. I will NOT be supporting a disrespectful, unsupportive business such as this one ever in life so I Left. I dont deserve to be ignored by an employee who just agreed to do business and I wont accept it!
Feb 15th, 2024

Feb 4th, 2024

Great customer service and very detailed in explaining what was wrong with my car.
Dec 18th, 2023

Dec 8th, 2023