Sono Bello Atlanta

Very professional and caring. I felt comfortable and safe. Thank you
Nov 17th, 2023

Every experience has been great. I saw Tiffany P. for my 1 week follow up, she is phenomenal! She has great bedside manner, shes knowledgeable and she listens! Thanks Tiffany P.
Nov 16th, 2023

Tiffany is awesome., she made sure I was taken care of and made sure I had the correct garments....she is excellent
Nov 14th, 2023

Tiera, I am in healthcare and I have not seen such a well run, kind, and supportive staff in my life. If we could clone them for every doctors office. People would be as excited as I am when having to go see a doctor. Thank you Susie Deal
Oct 20th, 2023

This is a PSA to do your research! Facility, is clean and welcoming. Front desk staff amazing. However, free consultation is not accurate. I have had pervious surgeries completed and the experience has been completely different. Sono Bello team presents really well at first to acquire your business. However, the team is so large your in frequent contact with different people who tell you something different. At the end of the initial consultation you are charged a $500 deposit and rushed into selecting a date. HUGE MISTAKE!!!! My elderly mother was misinformed she did not realize her procedure would require incisions as the consultant kept referencing laser technology. After reviewing her documents I informed her of what this procedure would intel and she was not aware. So that her deposit was not a complete waste I decided to have a procedure in her place. Again, surface level everything went well. However, the information the Dr. Stated I was not ideal for lipo but with any surgery there are no certainties, so I decided to move forward. Until the day before my surgery the required meds as stated in contract if you do not arrive with required meds your procedure will be canceled. Nonetheless, this does not apply if its due to their negligence. I was told that meds would be provided and that I can wait on the prescription for pain meds to be sent and pick up afterwards. After expressing my concern with this I decided to not move forward and ok with forfeiting the deposit. However, not even a week later my elderly mom who was perviously misinformed was charged over $10k for a procedure she did not have or consent too. When she made her deposit copies of her ID and payment method were taken and used to authorize this transaction. In a world powered by beauty and the ideal of looking a certain way ladies and gents BEWARE!! You are talked into procedures and sold this fantasy all while they are preying on your desire to look a certain way. Prior to this complaint contacting the facility was a breeze! Its been over a week and we are consistently being sent to the operator who continues to leave messages on our behalf without a call back. Initially I was told she would receive an immediate refund as this was a mistake. After 2 business days of no pending refund, I was then informed by another consultant that it was stated I had the procedure. Hilarious, I would definitely recall if I had lipo! Again, this was not my first time. My suggestion is use the other locations or a board certified Dr as this is Atlanta, they are not hard to find. Take time and do your research and DO NOT PROVIDE ANY PAYMENT information!!! If you have an older relative interested in services please accompany them to the appt. To throughly explain what is being said to them So they are not taken advantage of in this manner.
Oct 23rd, 2023