Midtown Plaza Parking Garage

I've never rated a parking deck before. I agree, why isn't 0 a choice. We have been sitting in this deck for an hour, unable to even leave our spot. There is a staff member at the exit doing nothing. We have now missed the next show we were scheduled to perform in. I know others trapped with us have the same problem. I can't believe we are being charged $16 to be trapped here for over an hour (still in our space even as I finish this).
Mar 16th, 2024

I sat in this deck for over an hour trying to leave following the Atlanta St. Patricks Day Parade. When finally I got to the exit pay machine, they insisted I give them another $16 on top of the $16 I already paid at the pedestrian kiosk because I didnt leave within 30 minutes. I plead with the lady manning the call assistance line that I physically could not get out in that time due to the amount of people leaving and the fact that only one exit lane was open. Evidently, this is what caused the massive backup because everyone seemingly had to call the help line after being stuck for over 30 minutes. She refused to let me out for several minutes until begrudgingly agreeing to make an exception. Who knows how many people they forced into paying $32 instead of the posted $16 for 24 hours. Truly a shady, terrible deck that should be avoided at all costs.
Mar 16th, 2024

got locked in
Oct 28th, 2023

If I could give this place a zero I would. The entrance machine did not give us a ticket, and there was no one there to explain or help. Have no employees assisting the parking lot. When we called on the exit speaker to let them know and let us out, they charged us full price for a missing ticket that was never given to us. We wouldn't have minded giving them the first hour but full price? Any other vehicle that goes through that entrance will go through the same thing. The lady on the speaker was unhelpful, could not understand us and wouldn't let us out unless we paid the price of a missing ticket, that again wasn't provided to us. No one can help you right there, will never come here again. Now I understand their 2.5 rating.
Aug 17th, 2023

Great location in Mid Town. After hours beware you have to go through the building to access the garage. Close to the Art Center. Perfect parking location for catching a show at Center Stage.
May 8th, 2023