J. Alexander's Restaurant

Excellent food and total quality service!
Apr 2nd, 2024

Mar 29th, 2024

Mar 28th, 2024

This would be a 5 start review, if not for the disrespectful General Manager. I came here with my friend by chance on Saturday 03/16/24, we where in the area near Perimeter Mall, she was at end of her fasting day for Ramadan & wanted something to eat. We were considering another venue at plaza location but noticed hidden in the leafs was J Alexanders. I frequent the plaza often due to having a P.O. Box in building directly behind restaurant & never noticed it. We decided to try it out, upon entry we walked in & this gentleman, who I initially thought was a chef/cook, walked passed us. I said: "good afternoon" the gentleman looked directly at me gave me a "disappointed look" to what seem was my attire & turned his head to look the other way to avoid speaking. At that instant, I told my friend "this place not getting my money, this chef was rude". However, I knew she was hungry because she fast all day & I couldn't let that punish her, because she was really interested. I asked for table for 2 & was told reservations first & it would be 20 minutes, so we choose the bar. I didn't want to get a full entree, because my first time here & ordered the fish sandwich of the day (which was Cajun Mahi) with fries & ordered an appetizer, the smoked salmon dip served chilled. Both were excellent . My friend was beyond satisfied with their veggies burger. Then the gentleman from earlier, came to side of bar to comp 2 glasses of wine to have a bottle sold, as he told bartenders. My friend spoke to him, (thinking he did not hear us earlier) & he again gave this disgusting look on his face & ignored us, while kept talking to staff about the bottle that was to be sold for table. I asked one bartender who is that gentleman? I was told, he was the general manager. So apparently, the GM dresses as chef, at J Alexanders, & his smugness ruined the atmosphere. I was going to say something but I didn't, due to the company I was with. So I didn't tell staff anything & said to my friend "I'll do a review online". Another thing, that I thought was odd, the bartender who served us, although was great however at end, acted as if cash was contagious. I paid for both meals & appetizer in advance on debit card (total of $53.00 + $15.00 tip). But wanted to make sure she got some cash same day. So, I tipped a total of $25.00. $10.00 cash & $15.00 charged with meal. But the bartender very slowly slid the receipt tray to edge, flipped the card tray over to drop the $10.00 behind bar, while looking at the "wrote in tip" part of receipt. (Just seen odd). I paid nearly 49% gratuity because she was awesome, maybe it's J Alexander is a no cash place, I'll try & remember to look up rule book next time. I will come back only after my encounter with the GM is forgotten & since the mid course food items were excellent , next time, I'll get a main entree & will make reservations to dine in. However that GM, needs to work on his people skills. I was dressed casual, but, who knows the reason for his rudeness & smugness, but I won't be back until I forget it. Again, overall, very excellent food, great service.... BAD GM! (This was edited for a few typos...some may still be here, but you get my point lol)
Mar 16th, 2024

The food was good and atmosphere was great i had a very nice experience even throwing my server seen to be a little overwhelmed for some reason
Mar 13th, 2024