Xpress Locksmith

Xpress Locksmith
  • 5825 Glenridge Dr Building 3; Suite 240
    Atlanta, GA 30328
  •   470-300-2441

Hours

Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours

Chamber Rating

2.3 - (3 reviews)
1
0
0
0
2
Read Our 3 Reviews

Chamber Rating

2.3 - (3 reviews)
1
0
0
0
2
  • Kim Thomas - Dobyne


    Sep 15th, 2023

  • Quick and professional service, definitely my go to locksmith!!
    Apr 26th, 2023

  • Michael Torres

    Horrific experience. Initially the experience seemed great. I lost my key and had to get one made for my vehicle. Technician came out and made the key, I paid him for the service and he wrote me a receipt. Within a few days I noticed that the key fob was malfunctioning and I contacted the office to report this. I was then in contact with the original technician and made plans to fix the key fob. The tech failed over and over again to show up per our plans. I have all of the correspondence to prove this. Finally, I contacted the office and inthem I wanted a refd so business. I could write an entire separate review about this experience. Initially they told me they would create a ticket detailing the incident, and that they already had on record that I had called to inform them initially of the key malfunctioning. They would elevate the ticket to management and I would be contacted most likely within 24 hours. I was not contacted and after a couple of days I called again. I did this MULTIPLE times, each time getting the same exact answer of elevating the ticket to management, and being reassured that they would contact me, which as you can imagine, never happened. I even stayed on the phone with a representative on one of these calls and said I would wait until he put me in direct contact with someone who would be able to resolve the issue. He at one point thought he put me on hold, and I overheard him talking to his manager, who kept repeating to him to stick to the script, to tell me that they would create a ticket and elevate it to management. The rep said I told him but he says he wants to stay on the phone until he can speak to someone because hes called several times already ( am quoting as best as I can). When I confronted the rep and told him I overheard the conversation and wanted to speak to the gentleman he was talking to he put me on hold again, and then told me the man was busy helping someone else. Also told me that he was brand new and he knows business shouldnt be done this way. Honestly I could go on and on. Ive filed a complaint with the Better Business Bureau. Please be aware of this businesss practices
    Nov 14th, 2023

  • Terrance Antonio

    This has been a bad experience for me. First they came out and they worked on the key for my car for 45 mins to tell me that its after house and they cant get the code from the dealership. They said they would follow up the next day but didnt so I had to call in to make another appointment. I paid $600 to have the same exact key made. They assured me its the same one from the dealer. Now my car is saying I need to take my car in because the keys arent registering. It wasnt saying that before. Secondly I feel like they cut corners and gave me a key fob without the manual key inside. For $600???? So I called in to customer service and the lady got upset about the questions I was asking and just told me to speak to technician and hung up the phone. All I had was questions about my order asking about the manual key. This is frustrating because they keep bouncing me around. Worse locksmith I ever used.
    Jun 14th, 2023

Read Our 3 Reviews

About
Xpress Locksmith

Xpress Locksmith is located at 5825 Glenridge Dr Building 3; Suite 240 in Atlanta, Georgia 30328. Xpress Locksmith can be contacted via phone at 470-300-2441 for pricing, hours and directions.

Contact Info

  •   470-300-2441

Questions & Answers

Q What is the phone number for Xpress Locksmith?

A The phone number for Xpress Locksmith is: 470-300-2441.


Q Where is Xpress Locksmith located?

A Xpress Locksmith is located at 5825 Glenridge Dr Building 3; Suite 240, Atlanta, GA 30328


Q What is the internet address for Xpress Locksmith?

A The website (URL) for Xpress Locksmith is: http://www.xpresslocksmithga.com/


Q What days are Xpress Locksmith open?

A Xpress Locksmith is open:
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours


Q How is Xpress Locksmith rated?

A Xpress Locksmith has a 2.3 Star Rating from 3 reviewers.

Hours

Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours

Ratings and Reviews
Xpress Locksmith

Overall Rating

Overall Rating
( 3 Reviews )
1
0
0
0
2
Write a Review

Kim Thomas - Dobyne on Google

image


on Google

image Quick and professional service, definitely my go to locksmith!!


Michael Torres on Google

image Horrific experience. Initially the experience seemed great. I lost my key and had to get one made for my vehicle. Technician came out and made the key, I paid him for the service and he wrote me a receipt. Within a few days I noticed that the key fob was malfunctioning and I contacted the office to report this. I was then in contact with the original technician and made plans to fix the key fob. The tech failed over and over again to show up per our plans. I have all of the correspondence to prove this. Finally, I contacted the office and inthem I wanted a refd so business. I could write an entire separate review about this experience. Initially they told me they would create a ticket detailing the incident, and that they already had on record that I had called to inform them initially of the key malfunctioning. They would elevate the ticket to management and I would be contacted most likely within 24 hours. I was not contacted and after a couple of days I called again. I did this MULTIPLE times, each time getting the same exact answer of elevating the ticket to management, and being reassured that they would contact me, which as you can imagine, never happened. I even stayed on the phone with a representative on one of these calls and said I would wait until he put me in direct contact with someone who would be able to resolve the issue. He at one point thought he put me on hold, and I overheard him talking to his manager, who kept repeating to him to stick to the script, to tell me that they would create a ticket and elevate it to management. The rep said I told him but he says he wants to stay on the phone until he can speak to someone because hes called several times already ( am quoting as best as I can). When I confronted the rep and told him I overheard the conversation and wanted to speak to the gentleman he was talking to he put me on hold again, and then told me the man was busy helping someone else. Also told me that he was brand new and he knows business shouldnt be done this way. Honestly I could go on and on. Ive filed a complaint with the Better Business Bureau. Please be aware of this businesss practices


Terrance Antonio on Google

image This has been a bad experience for me. First they came out and they worked on the key for my car for 45 mins to tell me that its after house and they cant get the code from the dealership. They said they would follow up the next day but didnt so I had to call in to make another appointment. I paid $600 to have the same exact key made. They assured me its the same one from the dealer. Now my car is saying I need to take my car in because the keys arent registering. It wasnt saying that before. Secondly I feel like they cut corners and gave me a key fob without the manual key inside. For $600???? So I called in to customer service and the lady got upset about the questions I was asking and just told me to speak to technician and hung up the phone. All I had was questions about my order asking about the manual key. This is frustrating because they keep bouncing me around. Worse locksmith I ever used.


Overall Rating

Overall Rating
( 3 Reviews )
1
0
0
0
2

Write a Review

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