Chamber Rating

3.0 - (1034 reviews)
252
190
186
97
309
Read Our 1034 Reviews

Chamber Rating

3.0 - (1034 reviews)
252
190
186
97
309
  • Leesa mae Williams

    This hotel is located in a bad area. You cannot walk to anything due to homeless people and nothing around. One of the outlets didn't work which is fine but room is dated as was the microwave but done it's job. The beds were hard and windows dirty. We set the air conditioner on 70 and would cut on and off but no control to have stay on. Hallway smelled our room was noisy as they put beside the hwy room 5519. We would have switched after first night but we're only there 2 days so not worth the trouble although 2nd night was a little better as we did not get back to the hotel til 1:30 and were pretty tired. A little disappointed they did not have gravy for biscuits as advertised but other breakfast stuff looked ok I only had waffles as u made those yourself. My friend had the instant grits but butter had been melted and re refrigerated. The 4 slot toaster2 sides did not work and toast was burnt on other side she used. If we had known about area would have opted to pay more to be close to safe train station.
    Apr 4th, 2024

  • Rene Hallstead


    Mar 28th, 2024

  • Gi Maga

    the host was very amazing I did not get her name I am on crutches and she gave me a room that's convenient for my situation without me asking and she was really friendly with my son she deserves to be in the corporate position. ms X I don't know your but your best. I check in on the 26 of march around 6 or 7 pm. . Rooms: needs some works
    Mar 28th, 2024

  • Shaleen Tiff

    The front desk and housekeeping staff are really nice and very professional. The breakfast is good. However, the condition of the hotel is very bad. The room had a bad smoking like and musty smell. There was a cockroach that came on top of the fridge and microwave. The bathroom fan didnt work and most outlets in the room didnt work including a lamp on the right side of the bed. After coming home, I had to wash everything I took with me because all my stuff absorbed that extremely nasty room smell and it gave me terrible breathing issues, sore throat and a cough. The hotel room needs to be repaired and they need to change the carpets because they have a terrible smell.
    Mar 27th, 2024

  • Kimberly Hembree

    I booked my room over a month ago. Came and waited for ever. Front desk clerk said they didnt have my room. Finally after a while I got a room. Tv didnt work clock is there for nothing because they sit it on a table where no plugs are available. Refrigerator was taped up still new, never opened or plugged in. Couldnt use phone to call front desk because they didnt have a phone, after I was told to dial 0 on the phone if I need anything. Place is terrible!! Only good thing I can say is the front desk clerk was very nice
    Mar 22nd, 2024

Read Our 1034 Reviews

About
Comfort Inn Atlanta Downtown South

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. The Comfort Inn Atlanta Downtown South hotel in Atlanta, GA near Turner Field will get you rested and ready for anything. Our location off Interstate 75 North offers convenience to a variety of attractions, including the Downtown City Center, Georgia World Congress Center, Phillips Arena and Mercedes Benz Stadium. Amenities you can count on include free hot breakfast, free WiFi, free parking, business center, seasonal outdoor pool and guest laundry services. Your guest room offer amenities like a 37-inch TV, microwave, refrigerator, coffee maker and desk with an ergonomic chair. Earn rewards with every stay with our Choice Privileges Rewards program.

Contact Info

  •   404-201-2830

Questions & Answers

Q What is the phone number for Comfort Inn Atlanta Downtown South?

A The phone number for Comfort Inn Atlanta Downtown South is: 404-201-2830.


Q Where is Comfort Inn Atlanta Downtown South located?

A Comfort Inn Atlanta Downtown South is located at 795 Pollard Blvd SW, Atlanta, Georgia 30315


Q What is the internet address for Comfort Inn Atlanta Downtown South?

A The website (URL) for Comfort Inn Atlanta Downtown South is: https://www.choicehotels.com/georgia/atlanta/comfort-inn-hotels/ga381?mc=llgoxxpx


Q How big is Comfort Inn Atlanta Downtown South?

A Comfort Inn Atlanta Downtown South employs approximately 20+ people.


Q How is Comfort Inn Atlanta Downtown South rated?

A Comfort Inn Atlanta Downtown South has a 3.0 Star Rating from 1034 reviewers.

Ratings and Reviews
Comfort Inn Atlanta Downtown South

Overall Rating

Overall Rating
( 1034 Reviews )
252
190
186
97
309
Write a Review

Leesa mae Williams on Google

image This hotel is located in a bad area.
You cannot walk to anything due to homeless people and nothing around.
One of the outlets didn't work which is fine but room is dated as was the microwave but done it's job.
The beds were hard and windows dirty.
We set the air conditioner on 70 and would cut on and off but no control to have stay on.
Hallway smelled our room was noisy as they put beside the hwy room 5519.
We would have switched after first night but we're only there 2 days so not worth the trouble although 2nd night was a little better as we did not get back to the hotel til 1:30 and were pretty tired.
A little disappointed they did not have gravy for biscuits as advertised but other breakfast stuff looked ok I only had waffles as u made those yourself. My friend had the instant grits but butter had been melted and re refrigerated.
The 4 slot toaster2 sides did not work and toast was burnt on other side she used.
If we had known about area would have opted to pay more to be close to safe train station.

Business Response on Google Apr 7th, 2024
Hello Leesa,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. I do apologize that we did not meet your expectations at our hotel. We will address all issues in our meeting and we promise that we will provide a better stay for all our valued guests. We do hope that you give us another chance to prove that we provide world-class service.

Rene Hallstead on Google

image

Business Response on Google Apr 3rd, 2024
Dear Rene Hallstead,Thank you for rating your recent experience at our hotel. We want every guest to feel welcomed like family and we hope for many happy returns. It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Gi Maga on Google

image the host was very amazing I did not get her name I am on crutches and she gave me a room that's convenient for my situation without me asking and she was really friendly with my son she deserves to be in the corporate position. ms X I don't know your but your best. I check in on the 26 of march around 6 or 7 pm.
.
Rooms: needs some works

Business Response on Google Mar 29th, 2024
Dear Gi Maga,Thank you so much for your kind compliments to our staff. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We will share your comments with our staff and we look forward to your next visit.

Shaleen Tiff on Google

image The front desk and housekeeping staff are really nice and very professional. The breakfast is good. However, the condition of the hotel is very bad. The room had a bad smoking like and musty smell. There was a cockroach that came on top of the fridge and microwave. The bathroom fan didnt work and most outlets in the room didnt work including a lamp on the right side of the bed. After coming home, I had to wash everything I took with me because all my stuff absorbed that extremely nasty room smell and it gave me terrible breathing issues, sore throat and a cough. The hotel room needs to be repaired and they need to change the carpets because they have a terrible smell.

Business Response on Google Mar 31st, 2024
Dear Shaleen Tiff,Thank you for your compliments to our staff, hospitality and breakfast layout. Though I sincerely apologize that your room was less than acceptable at our motel. We can assure you that this is not a typical experience. We continually strive to ensure that our rooms smell fresh and clean without the unpleasant odor at our rooms. If you are unsatisfied with your room, we always try to relocate should the rooms be available. We are sorry that circumstances prevented you from asking for another room or letting us know that you were not happy with your accommodations as we certainly would do everything possible to correct the matter. We hope that you will give us another opportunity to exceed your expectations should your travels bring you back to our area.

Kimberly Hembree on Google

image I booked my room over a month ago. Came and waited for ever. Front desk clerk said they didnt have my room. Finally after a while I got a room. Tv didnt work clock is there for nothing because they sit it on a table where no plugs are available. Refrigerator was taped up still new, never opened or plugged in. Couldnt use phone to call front desk because they didnt have a phone, after I was told to dial 0 on the phone if I need anything. Place is terrible!! Only good thing I can say is the front desk clerk was very nice

Business Response on Google Mar 23rd, 2024
Hello Kimberly,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We assure you that each issue mentioned is being investigated and will be addressed and we thank you for taking the time to point out the areas where we can improve upon the guest experience. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

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Overall Rating

Overall Rating
( 1034 Reviews )
252
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186
97
309

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