Hilton Garden Inn Atlanta Perimeter Center

Hours

Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours

Chamber Rating

Verified Member
3.8 - (1163 reviews)
477
329
164
82
111
Read Our 1163 Reviews

Chamber Rating

Verified Member
3.8 - (1163 reviews)
477
329
164
82
111
  • M Fenderson

    I got a room for the weekend to let my kids swim and i was disappointed none of the kids wanted to swim because the pool was freezing cold! So that was a waist of money..i also waited 3 hours for them replace the remote that didnt work
    Apr 6th, 2024

  • Robyn Williams

    If I could give them a 0, I would. I was booked for two double beds and was told on online booking that I could check in anytime. When we got there around 9:45pm, the 2nd shift manager (maybe) who would only identify himself as Steph (large framed African American male) was very patronizing as he told us that he gave our room away because I was not yet a gold member. He reserved a king bed with no sofa bed. If I had wanted to sleep in the bed with my traveling companion, I would have booked that. He claimed that I could book another hotel and offered absolutely no support. The part that he did not acknowledge was that I was booked there for two nights. He did not even know! He kept talking to me in a patronizing tone as I fired off questions. I was livid. We had just gotten here on a road trip from Michigan to check on my young adult daughter who was admitted in the hospital. I could barely contain my wrath. He then tried to tell me how to respond. There was absolutely no empathy or compassion. His customer service skills were awful. Others kept their rooms. It was not until I called the original booking number that I got assistance after I asked for a supervisor(Fernando). Steph gave the king room away while I was on the phone after I specifically asked him not to because we didnt have an alternative yet. Again, he was acting like a real jerk the entire time because he initially said he would hold it while I called. If you view my account, I have stayed in a few Hilton Garden Inns in the south this week alone. I am really disappointed. I feel undervalued as a customer and will definitely elaborate more when I can sit down and truly share. 4/5 - After reading the owner response, I contacted the number listed and got no answer. I also left some more extensive info at the site listed.
    Apr 4th, 2024

  • Gri Cka

    The pillows were not clean and fresh, were changed from previous guests they smelled bad
    Mar 30th, 2024

  • Nel Nel

    Nasty!!!!
    Mar 25th, 2024

  • Timothy Spivey


    Mar 23rd, 2024

Read Our 1163 Reviews

About
Hilton Garden Inn Atlanta Perimeter Center

The Hilton Garden Inn Atlanta Perimeter Center hotel is just 5 miles north of Buckhead and 10 miles from downtown Atlanta, Georgia. The Hilton Garden Inn hotel is adjacent to Hewlett Packard and a convenient MARTA train station is within 1 mile.Deluxe hotel accommodations, friendly service and a relaxed Georgia atmosphere await our guests at the Hilton Garden Inn Atlanta Perimeter Center hotel. Certain to please the busy executive or leisure traveler are our array of special hotel amenities including free high-speed wireless internet access, in-room hospitality center with microwave, refrigerator and coffeemaker, two dual line phones with voicemail and data ports, large work desk and ergonomic chairs, On Command video and TV video games, complimentary HBO, complimentary USA Today each weekday morning, indoor swimming pool, fitness center and a 24-hour complimentary business center with secure PrinterOn printing.The Hilton Garden Inn Atlanta Perimeter Center hotel offers 3,600 square feet of Atlanta hotel meeting space that accommodates up to 150 people as well as catering services. Our Hilton Garden Inn hotel restaurant, the Great American Grill, serves freshly prepared breakfasts daily. The Pavilion Pantry has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation.When our Hilton Garden Inn hotel guests are ready for relaxation or some fun, the large outdoor heated pool and fitness center are available. Hilton Garden Inn Atlanta Perimeter Center hotel guests will find terrific shopping at the nearby Perimeter Mall. Access to Georgia I-400 and Georgia I-285 provides easy travel to all of Atlanta, Georgia's many attractions and corporate offices. Experience Georgia hospitality and exceptional service at the Hilton Garden Inn Atlanta Perimeter Center hotel.

Contact Info

Payment Methods

  • AMERICANEXPRESS
  • CASH
  • DINERSCLUB
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Hilton Garden Inn Atlanta Perimeter Center?

A The phone number for Hilton Garden Inn Atlanta Perimeter Center is: (404) 459-0500.


Q Where is Hilton Garden Inn Atlanta Perimeter Center located?

A Hilton Garden Inn Atlanta Perimeter Center is located at 1501 Lake Hearn Drive, Atlanta, Georgia 30319


Q What is the internet address for Hilton Garden Inn Atlanta Perimeter Center?

A The website (URL) for Hilton Garden Inn Atlanta Perimeter Center is: https://www.hilton.com/en/hotels/atlphgi-hilton-garden-inn-atlanta-perimeter-center/?SEO_id=YEXTN-AMER-GI-ATLPHGI&y_source=1_MjA4MjQ0OS01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D


Q How big is Hilton Garden Inn Atlanta Perimeter Center?

A Hilton Garden Inn Atlanta Perimeter Center employs approximately 20+ people.


Q What days are Hilton Garden Inn Atlanta Perimeter Center open?

A Hilton Garden Inn Atlanta Perimeter Center is open:
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours


Q How is Hilton Garden Inn Atlanta Perimeter Center rated?

A Hilton Garden Inn Atlanta Perimeter Center has a 3.8 Star Rating from 1163 reviewers.

Hours

Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours

Ratings and Reviews
Hilton Garden Inn Atlanta Perimeter Center

Overall Rating

Overall Rating
( 1163 Reviews )
477
329
164
82
111
Write a Review

M Fenderson on Google

image I got a room for the weekend to let my kids swim and i was disappointed none of the kids wanted to swim because the pool was freezing cold! So that was a waist of money..i also waited 3 hours for them replace the remote that didnt work

Business Response on Google Apr 7th, 2024
M Fenderson, we regret that your stay didn't meet the expectations, especially with the temperature of the pool and the delay in replacing the room remote. We continuously endeavor to ensure guest satisfaction, and your feedback is helpful. Rest assured that the issues you encountered are being addressed. We hope for an opportunity to provide a more positive experience for you and your family in the future.

Robyn Williams on Google

image If I could give them a 0, I would. I was booked for two double beds and was told on online booking that I could check in anytime. When we got there around 9:45pm, the 2nd shift manager (maybe) who would only identify himself as Steph (large framed African American male) was very patronizing as he told us that he gave our room away because I was not yet a gold member. He reserved a king bed with no sofa bed. If I had wanted to sleep in the bed with my traveling companion, I would have booked that. He claimed that I could book another hotel and offered absolutely no support. The part that he did not acknowledge was that I was booked there for two nights. He did not even know!
He kept talking to me in a patronizing tone as I fired off questions. I was livid. We had just gotten here on a road trip from Michigan to check on my young adult daughter who was admitted in the hospital. I could barely contain my wrath. He then tried to tell me how to respond. There was absolutely no empathy or compassion. His customer service skills were awful. Others kept their rooms.
It was not until I called the original booking number that I got assistance after I asked for a supervisor(Fernando). Steph gave the king room away while I was on the phone after I specifically asked him not to because we didnt have an alternative yet. Again, he was acting like a real jerk the entire time because he initially said he would hold it while I called.
If you view my account, I have stayed in a few Hilton Garden Inns in the south this week alone. I am really disappointed. I feel undervalued as a customer and will definitely elaborate more when I can sit down and truly share.
4/5 - After reading the owner response, I contacted the number listed and got no answer. I also left some more extensive info at the site listed.

Business Response on Google Mar 28th, 2024
Hi Robyn, we sincerely apologize for the issue you had with your reservation. We value all our guests, and they should receive equal treatment in terms of hospitality and professionalism, but we fell short on this occasion. We would like the opportunity to investigate this further. Could you please reach out to us at https://help.hilton.com/s/contactsupport or call our team at (404) 459-0500 so we can follow up with you? We hope to have the opportunity to regain your trust and provide you with the exceptional experience you deserve.

Gri Cka on Google

image The pillows were not clean and fresh, were changed from previous guests they smelled bad

Business Response on Google Mar 27th, 2024
Gri, we regret that you had a less than satisfactory experience during your stay. Cleanliness and comfort are certainly our topmost priorities. Your comments about the pillows have been noted and will certainly be shared with our housekeeping team. We hope to have another chance to welcome you and provide a better experience.

Nel Nel on Google

image Nasty!!!!

Business Response on Google Mar 23rd, 2024
We appreciate your feedback.Your experience is not on par with the level of service we're accustomed to sharing with our guests. We do hope for the chance to share a more positive experience with you soon.

Timothy Spivey on Google

image

Business Response on Google Mar 22nd, 2024
Timothy, thank you for choosing to stay at the Hilton Garden Inn Atlanta Perimeter Center and taking the time to rate us. We hope your stay met your expectations and look forward to welcoming you back in the future.

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Overall Rating

Overall Rating
( 1163 Reviews )
477
329
164
82
111

Write a Review

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