Sage Dental of Midtown Atlanta

Teeth cleaning appointment canceled 3 times with a robot like apologies. Offered to reschedule every time for weeks after instead of trying to make it right. This specific Sage dental does not care in the slightest about their patients care nor time.
Apr 27th, 2025

Ive always been nervous about going to the dentist, but Dr. Lee completely changed that for me.She listens and genuinely cares about your comfort and long-term dental health. She is very gentle during procedures and customizes treatment plans. So glad I found her!
Apr 22nd, 2025

Very friendly and professional
Apr 17th, 2025

The only reason I'm not leaving 1 star is because of a dental assistant I think her name was Becca (I hope I got her name right)?? The girl her takes payment at the front desk was also a sweet heart, everyone else makes you feel as if you're an inconvenience that you are there. They seem like they are more interested in their lunch and what they are eating then the actual patient. I was getting prepped for my surgery and they were trying to to order lunch which I don't really mind, they have to eat too but come on trying to order lunch for 25 minutes while I'm just waiting.... They will ignore you and talk about their personal life which is totally unprofessional right in front of a patient. I did like Dr Merridan, I think he is a good surgeon I think he just has a hefty work load. I was also called in prescriptions antibiotics and pain meds as I just had my wisdom teeth extractioned. We got to the pharmacy an hour after we left the office and the pharmacy said they had no orders for me. My husband called the office at 2:30pm and was told the surgeon had left for the day but the prescriptions should of been sent. When he asked if she could check she said she doesn't have access only the Dr does. Said to wait and see if the pharmacy calls. We go home and wait about hour and half call the pharmacy and again no prescription had been received. My mom called to check on me and I was crying in pain she called the office and went off on them a little because we just spent $4500 for the extraction and I was in pain. After that phone call I had a call from the pharmacist in 20 minutes that they had received the prescription and by the time we got there it would be ready. I don't know if they forgot to send it or it was just an error but that hour half before I got my medicine i was in excruciating pain and they were blaming the pharmacy. All in all I think this office is overworking their staff and doctors. The dental assistant mentioned above even told me she was on the brink of tears. All in all I think it's a mixed bag at this clinic, if you want to feel welcomed and cared for maybe this office isn't for you.
Apr 23rd, 2025

New patient here. I had an appointment scheduled today and thought this location may be closed due to snow and icy roads. Much of Atlanta tends to close when this occurs. I tried calling the location but got someone at their call center who couldnt completely confirm if they were open or not. One of the agents couldnt get ahold of the office so said it appears theyre closed. There should be an automated message for closures/cancelled appointments as this is horrendous customer service. I get weather happens but at least inform call centers or send an email/text to patients with scheduled appointments. The only reason I am this upset because they claim if you cancel or dont show up for an appointment with less than a 48 hour notice you will still be charged. I refuse to pay when its THEIR lack of communication.3 MONTH LATER UPDATEAfter finding a time in my schedule to finally go here (only a few in Atlanta accept Solstice Dental), I drove to my appointment and was called up by the receptionist and told they do not accept my insurance. I verified TWICE over the phone prior to scheduling - even my health insurance verified them as a provider on THEIR website. Absolutely the worst possible place and experience Ive ever had in any type of healthcare setting. Do NOT go here please save yourself stress, time and patience.
Apr 18th, 2025