Sandtown Family Dentistry, LLC

Lovely chill vibes! Great pain-free experiences all around :)
Mar 24th, 2024

I been going to Dr. Jones for 10 years and loved him and my hygienist. I missed a couple appts during pandemic. However, I called recently to get in for a cleaning and the new office manager or receptionist (younger lady) is HORRIBLE!!!! No professionalism, rude, and just doesnt know how to handle that position. I had to find another provider, her attitude and smart mouth was not acceptable. I hope Dr. Jones gets better office staff because shes hurting his business.
Aug 31st, 2023

This place is the worst dentist to go to. They are a complete rip off. The lady who handles accounts in her office only wants your money and tries to get it by having her breast out or wearing tight clothes and Im sure shes old. The doctor never comes in the room for an exam . He will say you need all this treatment done just to get your money. To top it off its only 2 employees there so that should tell you enough about the office . AVOID GOING HERE !
May 28th, 2023

Very good people!
May 19th, 2023

Worst experience Ive ever had at a dentist, which says a lot. The front desk and office staff is wonderful. The dentist himself is condescending, uncaring and lacks professionalism. I absolutely was a patient. I went twice to be fitted for a flipper based upon a recommendation from a family member. When making the appointment, I expressed I wanted a consultation for a flipper. When I got there, it was for a different appointment. I explained again and offered to come back later. I dont blame the front office at all, this dentist agreed to the appointment. I should have walked out then. From the time I was in the chair, I was berated and was treated as if I was a 5 year old. I had to return for the flipper because I desperately needed it because I would be traveling soon for work. I paid for it upfront. The business manager advised the dentist that I had paid for it when I came in ( which I had to call several times to learn if it had come in) . After being told once that I had paid for the flipper, the dentist asked yet again had I paid. This annoyed even the business manager. So, this experience happened and before you call me a liar like you did in your inappropriate response to the other poster, you should learn to take feedback and determine how you could do better. Sometimes uncomfortable conversations can be had so to make much needed improvements on your level of professionalism. Your patients trust you and you should be considerate in your interactions with them.
Jan 22nd, 2023