Georgia's Own Credit Union

Business customer here, visiting the branch several times you have 2-3 people talking to each other and one person working. Poorly ran, shame on leadership for not seeing this awful service.
Mar 27th, 2024

$35 overdraft fees...even when it's the bank's fault, in spite of showing up in person to confirm a check as valid for deposit. It's INTENTIONAL - they count on milking customers via overdraft fees to stay afloat. ANY bank is better than this one, where their motto is "The Customer Is Always Wrong"... @DavePreter $700 worth of bogus overdraft fees after approving a check in person turned into a 'he said, she said'...the customer (including those with six masters degrees and a successful military career as a Nuclear & Combating WMD Officer) is always wrong at Georgia's Own.
Jan 29th, 2024

Worst. Bank. Ever...their biggest money maker is customer overdraft fees, especially from retirees who survive on social security. ANY bank is better -- ANYWHERE.
Dec 29th, 2023

Steer clear -- do NOT trust them.
Dec 10th, 2023

Be forewarned... If you are a person of color, you will be treated differently and your business is not welcomed. Any attempt to open a new account is really a waste of your time. The management of this branch clearly does not care for anyone who isn't white. It is an absolute shame to allow an employee, aka the manager who has been with the company over 20 years, to be in a position where she cannot conduct business properly. Her attitude, along with her fellow same-complected cohort, is absolutely deplorable and unacceptable. This is the representation Georgia's Own Credit Union has in place in a market where the population diversity is major. However, it appears this particular branch prefers to have a customer base that is lily white. **In response to their reply, if Georgia's Own would take the time to thoroughly investigate these mounting indistinguishable complaints and reviews, and devise remediation approaches to fix, then their ratings wouldn't be so low. They have scores of reviews from people across the internet claiming the exact same thing per their own experiences. This isn't coincidental. It is majorly clear as day that there is an ethnicity/race factor at play within their operations yet they turn a blind eye to it and want you to contact them via their supplied email address from a canned apologetic reply as if that will correct the problem. If there were negative number ratings to give I would rate with the highest negative. Georgia's Own...it is past time to let go of the prejudiced and racist employees you have on staff.
Nov 17th, 2023