Innovative Design + Build

Meghan, Sabrina and Diego the project manager, worked seamlessly together to get our redesign of our bathroom and update of our kitchen done ahead of schedule. They checked in every week with updates and asked our opinions of how the job was going. They also answered our inquiries immediately. At the end of the job, they cleaned the house and came through weeks later to be sure we were happy, doing a follow up inspection. I would recommend them to anyone who wants the job done right.
Sep 2nd, 2024

Our experience with Innovative Design + Build was fantastic from start, to finish, and beyond! We would 100% absolutely use them again! Like many people, we had been talking about doing an extensive renovation for years, but lacked the design and execution expertise to feel confident about getting the project underway. We reached out to several organizations, and from the onset of these engagements it was clear that Innovative understood us, our needs, and were committed to getting us what we envisioned. During this phase, nobody in the Atlanta metro area displayed the responsiveness or attention like Innovative Starting with the preliminary meetings, Meghan did a wonderful job of listening to our wants, concerns, and needs. She did an amazing job of answering questions, being upfront and honest about our reservations, and bringing in the experts where we needed more detail. The design process was great with Molly and Sabrina. They did an awesome job of cultivating our style and needs into beautiful options that we could chose from. What is really special about Innovative is the connections the company has between the working groups (sales, design, logistics, construction). Because all of these groups are so well coordinated, we felt super confident we would be getting the vision we created. Innovative did an excellent job keeping a schedule and working toward that. Even before we started construction we had an online dashboard with all the milestones and deliverables clearly outlined. This contributed to our confidence that we were being supported throughout the entire process. During construction we had two project managers, Chris and Trevor, who put our needs and the quality of our project as top priorities. Communication throughout the 4 month project was incredible and just what we needed. Chris and Trevor never came to us with problems that they didnt already have solutions for. As with all projects, things come up that are unexpected. But Chris and Trevor handled those with such professionalism and care for the customer. We could not have been happier with them. Along with our project managers were carpenters and handymen Mark and Ruben. These two guys were so helpful and diligent. Having this crew at the house everyday made us feel incredibly supported! As we progressed through the projects, there were several instances that we needed to make changes to the schedule. This team accommodated everything we requested which was a difficult task considering all of the subcontractors required to execute on a project of our scope. If we had to do that ourselves, it would have been a nightmare. Thank you, Innovative, for being so accommodating! The finished product we received was better and more functional that we had ever hoped for. Innovative's experience really shines through with their quality and thoughtfulness. And as an added bit of ongoing support, their team is very responsive post completion. They answer calls and texts and come back out to help fix anything that is not 100% perfect. They also have an eye for the details where they are spotting and fixing things we never saw. Thank you to Clark and his entire team for making our home more than we thought possible. Thank you for the amazing customer support, attention and commitment to schedule and quality, and for the ongoing care for our happiness and satisfaction. If you are considering design/build firms in the future, please know that Innovative will do everything to make sure you are 100% satisfied with the utmost professionalism and empathy.
Jul 17th, 2024

We recently renovated our basement with Innovative and could not be more impressed! Weve worked on other renovations and this was by far the best experience. I knew when our power, water would be off and back on; Diego and Isais were excellent project managers and communicators. We are thrilled with Innovative and recommend their team highly.
Apr 28th, 2024

We hired Innovative Design Build (based in Peachtree Corners) to do a renovation of the main floor of our 1967 traditional house. That included a complete kitchen redo and renovation of living room, dining room, back porch and new floors for the entire level. From the beginning it felt like we were dealing with total professionals compared to our previous reno experiences. They came in with a complete project management approach; processes and procedures, timelines and all kinds of ways to keep them (and us) accountable. It wasnt just lip service, either. They embraced the use of technology, and actually had plans for all of the trades as well as us. They stayed on schedule, managed their subcontractors well and kept us informed and in the loop on both positive parts of the project as well as negative (its an old house so things happen). We found them to be very communicative and open to different ideas as well as feedback from us. They cleaned up every night and kept the work site looking great and secure. We chose to use them also for interior design and new furniture selections and that ended up being a smart decision because Molly and Sabrina came up with some wonderful ideas that we frankly never wouldve done on our own. Kudos to Meghan for working with us and communicating frequently from start to finish, Raul (our first class project manager), Haylen and Santiago who all went out of the way to take care of us, be responsive and fix things whenever we brought them to their attention. Clark Harris, the owner, has a very professional approach to how he does business, and we are so satisfied with the outcome as well as their follow up work after the project was finished. Would highly recommend them whether you are looking to do a major house Reno or just some smaller projects.
Jul 8th, 2024

Of all the contractors we've ever dealt with, we've never been as completely thrilled as we were with everyone on the Innovative team. In every phase of the project - from price estimation, to design, to 6 months of daily construction in the lowest level of our house - everyone involved in our project constantly showed the HIGHEST possible levels of professionalism, punctuality, respect for our privacy, and dedication to the perfection of their various skills. Firstly Clark and Diego were excellent communicators. Always available for any questions or concerns we had, and always ready with solutions. That's not something you can say about all contractors, especially once the big checks have all cleared toward the end of a project. Designers Molly and Sabrina made fantastic layouts both architectural and interior design-wise. They provided many architectural details to carry and enhance details from the other floors of the house into the lower - details that would never have occurred to us, but which we love. Their suggestions in furniture, color schemes, appliances, lighting and other choices were immaculate. It almost seemed like they could read our minds with the various choices of tiles, fabrics etc. Project Manager Diego Hernandez and his team (Isaias, Diego SR, Justin and others) were amazing. Beyond the dedication to (and perfection of) the craft of construction - there was the adherence to schedule, the attention to cleanliness, and general commitment to excellence in every aspect of their work. Diego was particularly adept at meeting the deadlines of the schedule - even when that meant rescheduling his crews' activities to accommodate delays imposed by outside agencies - such as suppliers, inspectors, sub-contractors or the elevator installation company. He also adeptly worked in change orders for us and dealt smoothly with the afore-mentioned elevator installers. Project managing seems to resemble riding a bull at a rodeo at times. Diego never got thrown! All in all we cannot say enough - or recommend highly enough - the phenomenal dedication and expertise we experienced with Innovative Design and Build.
Jun 17th, 2024