Bank of America Financial Center

Hours

Thursday:
10:00 AM - 4:00 PM
Friday:
10:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
10:00 AM - 4:00 PM
Tuesday:
10:00 AM - 4:00 PM
Wednesday:
10:00 AM - 4:00 PM

Chamber Rating

1.7 - (48 reviews)
6
1
2
2
37
Read Our 48 Reviews

Chamber Rating

1.7 - (48 reviews)
6
1
2
2
37
  • Rhonda M

    I LOVE this branch. The look and the employees remind me of when banks had class and classic customer service. Everyone is polite and knowledgeable with great manners. It's great to deal with people vs. a bot or an app when it comes to something as personal as my money. The famous person that was almost arrested should have known... most people don't know what he looks like vs. the ACTUAL stars in his movie and no matter what colornyou are...you DON'T pass a note to a teller without scaring somebody. (Duhhh! and I'm black so know what profiling feels like. ) Please keep this branch open since Howell Mill has reduced their services and is a less desirable location.
    Mar 3rd, 2024

  • Eric Edmondson

    Ask for John Mele, courteous and professional!
    Dec 16th, 2023

  • Angell Brown

    Bank of America's dispute process is antiquated. They seem to try to discourge you. I filed a dispute 9.11.23. It was two transactions on the same day for the same exact amount. You would think this was for some large amount of money of how they have handled the situation. No exaggeration. I have called them more than twenty time on the same dispute and got a difference answer or suggestion on what to do from each call. They refused to give me pertinent information pertaining to the clam such as they gave me a partial credit and not the full amount, get this, with no explanation of why. My last call was with a defensive supervisor that i just hung up on. I was told that it will take an additional forty-five days, get this with no explanation. On one of my recent calls i was told for the very first time to send in supporting documents for this type of claim that what I verbally told them isn't enough. Get this the only way that I can send in supporting documents is to either mail (USPS) or fax. Like i said antiquated. I will fax over my supporting documents on 10.23.23, for a claim I filed on 9.11.23, go figure. This appears as if they don't want to give me my money back. BEWARE of disputes with Bank of America. It really shouldn't be this hard with the world being so automated. I am not happy at all. This has taken up entirely too much of my time and i found myself thinking for their personnel staff. I should be able to talk to twenty people at the same company and get the same policy and or procedure. When this doesn't happen it starts from the top and trinkle down. This is insane for this day and time. Makes you wonder what is really going on.
    Nov 2nd, 2023

  • Chip P


    Oct 29th, 2023

  • Jayla Young

    Very racist location. They treat Black customers like scammers.
    Jul 7th, 2023

Read Our 48 Reviews

About
Bank of America Financial Center

Bank of America Financial Center is located at 1280 W Paces Ferry Rd NW in Atlanta, Georgia 30327. Bank of America Financial Center can be contacted via phone at 404-264-2900 for pricing, hours and directions.

Contact Info

Products

  • WELCOME TO BANK OF AMERICA IN ATLANTA GA HOME TO A VARIETY OF YOUR FINANCIAL NEEDS INCLUDING CHECKING AND SAVINGS ACCOUNTS ONLINE BANKING MOBILE AND TEXT BANKING STUDENT BANKING AND CREDIT CARDS.

Services

  • WELCOME TO BANK OF AMERICA IN ATLANTA GA HOME TO YOUR FINANCIAL NEEDS INCLUDING PERSONAL CHECKING AND SAVINGS ACCOUNTS ONLINE/MOBILE BANKING STUDENT BANKING CREDIT CARDS AND MORE.

Questions & Answers

Q What is the phone number for Bank of America Financial Center?

A The phone number for Bank of America Financial Center is: 404-264-2900.


Q Where is Bank of America Financial Center located?

A Bank of America Financial Center is located at 1280 W Paces Ferry Rd NW, Atlanta, GA 30327


Q What is the internet address for Bank of America Financial Center?

A The website (URL) for Bank of America Financial Center is: https://locators.bankofamerica.com/ga/atlanta/financial-centers-atlanta-11893.html?utm_source=GMBlisting&utm_medium=organic


Q What days are Bank of America Financial Center open?

A Bank of America Financial Center is open:
Thursday: 10:00 AM - 4:00 PM
Friday: 10:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Monday: 10:00 AM - 4:00 PM
Tuesday: 10:00 AM - 4:00 PM
Wednesday: 10:00 AM - 4:00 PM


Q How is Bank of America Financial Center rated?

A Bank of America Financial Center has a 1.7 Star Rating from 48 reviewers.

Hours

Thursday:
10:00 AM - 4:00 PM
Friday:
10:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
10:00 AM - 4:00 PM
Tuesday:
10:00 AM - 4:00 PM
Wednesday:
10:00 AM - 4:00 PM

Ratings and Reviews
Bank of America Financial Center

Overall Rating

Overall Rating
( 48 Reviews )
6
1
2
2
37
Write a Review

Rhonda M on Google

image I LOVE this branch. The look and the employees remind me of when banks had class and classic customer service. Everyone is polite and knowledgeable with great manners. It's great to deal with people vs. a bot or an app when it comes to something as personal as my money.
The famous person that was almost arrested should have known... most people don't know what he looks like vs. the ACTUAL stars in his movie and no matter what colornyou are...you DON'T pass a note to a teller without scaring somebody. (Duhhh! and I'm black so know what profiling feels like. )
Please keep this branch open since Howell Mill has reduced their services and is a less desirable location.

Business Response on Google Feb 22nd, 2024
Hello, Rhonda. Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^alex

Eric Edmondson on Google

image Ask for John Mele, courteous and professional!

Business Response on Google Dec 17th, 2023
Thanks for letting us know how helpful John was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^Anthony

Angell Brown on Google

image Bank of America's dispute process is antiquated. They seem to try to discourge you. I filed a dispute 9.11.23. It was two transactions on the same day for the same exact amount. You would think this was for some large amount of money of how they have handled the situation. No exaggeration. I have called them more than twenty time on the same dispute and got a difference answer or suggestion on what to do from each call. They refused to give me pertinent information pertaining to the clam such as they gave me a partial credit and not the full amount, get this, with no explanation of why. My last call was with a defensive supervisor that i just hung up on. I was told that it will take an additional forty-five days, get this with no explanation. On one of my recent calls i was told for the very first time to send in supporting documents for this type of claim that what I verbally told them isn't enough. Get this the only way that I can send in supporting documents is to either mail (USPS) or fax. Like i said antiquated.
I will fax over my supporting documents on 10.23.23, for a claim I filed on 9.11.23, go figure. This appears as if they don't want to give me my money back.
BEWARE of disputes with Bank of America. It really shouldn't be this hard with the world being so automated. I am not happy at all. This has taken up entirely too much of my time and i found myself thinking for their personnel staff.
I should be able to talk to twenty people at the same company and get the same policy and or procedure. When this doesn't happen it starts from the top and trinkle down. This is insane for this day and time. Makes you wonder what is really going on.

Business Response on Google Nov 8th, 2023
We are disappointed to hear this and would like a chance to connect. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Privately message your name, Zip code, phone number, and best time to contact you. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. A member of our Social Media Client Care team will be happy to review your concern. ^travis

Chip P on Google

image


Jayla Young on Google

image Very racist location. They treat Black customers like scammers.

Business Response on Google Jun 14th, 2023
I apologize for your experience and your feedback will be escalated. Please reach out to our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica and we will be in touch with you. ^Peggy

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Overall Rating

Overall Rating
( 48 Reviews )
6
1
2
2
37

Write a Review

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