H&R Block

Jorhdan _{on Google}

Apr 16th, 2023

Terrible customer service and inconvenient appointments.

Antonio Thompson _{on Google}

Apr 8th, 2023

In general, I have had a positive experience with H&R Block. However, my recent encounter with Gayle Waters, a tax specialist at H&R Block, was extremely disappointing and led me to write this negative review. When I asked for my 2022 tax-related documents to be uploaded as a PDF file, Gayle informed me that they could not be emailed. I then questioned why I was able to receive a PDF file for my previous documentation, and explained that I did not have the time to go to a scanner because of my busy schedule running my business. In response, Gayle suggested that I print the documents myself and have them scanned, which I found unacceptable, as I had paid H&R Block to handle my taxes precisely to avoid having to do it myself. Overall, my experience with Gayle's customer service skills was unsatisfactory, and I would not recommend working with her.

Me (G-reviewer) _{on Google}

Apr 1st, 2023

H&R Block should be named H&R Animals haters, these people are inhumane and cruel.
They kicked me out because I took my small poodle with me, they say they it H&R policy no pet inside when I told them there is no such a policy with any place except crossers ( what my dog going to eat? Will he eats your computer) then they say oh we placed an allergic person in every location we have.
This is just a stupid thing to say, I will never do business with H&R Block ever again.

Samantha Hatton _{on Google}

Mar 24th, 2023

Efficient, friendly, they make the process easy