Fairfield Inn & Suites by Marriott Tampa Brandon

Positives: The staff were all very happy and friendly. The bed was comfortable. Negatives: The rooms are filthy, with terrible body odor. The carpets are so dirty that you would not walk on them with bare feet. The standard of cleanliness is one of the worst I have ever seen in any hotel around the world. I can only assume that this hotel is about to be demolished given the lack of maintenance. Rooms: Dirty and smelly
Apr 11th, 2024

I cant believe that the building is as old as it is and they wont upgrade features like the bathroom fixtures. The tub had rusty hardware and mold/mildew growing in corners where ceiling meets the walls. Air conditioner was very poor and stanky. Very musty. There has to be a better hotel that will charge less and provide a healthier & not so smelly environment. Rooms: Spacious but smelly Safety: Dark parking lot. Noteworthy details: Get ready to be disappointed by the outdated fixtures and rusty hardware throughout and hot rooms with smelly air conditioning
Mar 24th, 2024

Mar 15th, 2024

To: Management@the Fairfield/Marriott, Janie Mckenzie, and Sierra (Desk Clerks) I resided at the Fairfield Inn Marriott Hotel from February 14-21, 2024. I must say that I was very pleased with the outstanding Service I receive from Janie, Sierra, and Mckenzie. reason for my trip was death in my family. Upon my arrival, Check in time was 3:00 p.m., and my flight arrived early. When I arrived at the hotel at 12:00, Sierra told me that my room was not ready, apologized, something she did not have to do because of early check-in. She provided my husband and I with free drinks, condiments, as well as an apology for the inconvenience. I have stayed at the Hilton, Embassy, and Hampton as well as other hotels doing my travel. In this day and age, top of the line service was never as good as the Desk Clerks at this Hotel. They represent the face of the Fairfield Inn/Marriott very well. For instance, the night stand lamp had a short, causing my room to black out, and they immediately change my room, apologize for the inconvenience, and provided me with another room. anie, one of the Desk clerks showed Kindness, compassion, care, and concern, something that I most needed due to the passing of my brother. If you want excellent service, a beautiful environment for your stay, as well as place where you will feel at home, this is where you want to be during out of town visits. Look no further because you will find that this staff, as well as services provided at this hotel is outstanding. Thank you so much for making my stay comfortable, as well as beautiful environment, outstanding Service, look no further. This is the place for you. Jbrooks
Mar 10th, 2024

Mar 8th, 2024