Hours

Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours

Chamber Rating

3.1 - (21 reviews)
11
0
0
0
10
Read Our 21 Reviews

Chamber Rating

3.1 - (21 reviews)
11
0
0
0
10
  • Al Cent

    I did work for this company, I drove from Orlando,fl to edgewater ,fl for 3 weeks to complete drywall and paint repairs. I am owed $5k, and regency decided to not pay me after there was about maybe $500 worth of drywall repairs to make, over small potatoes, they did not pay $5k which is big for a small business. This company is also under investigation for insurance fraud, absolutely do not trust these people wether youre a contractor, or home owner, they will waste yo all your insurance money, pay contractors peanuts, and keep the profit for themselves. No lies told.
    Nov 23rd, 2023

  • jim

    As other reviewers stated dont work for them as a sub. Its been 4 months and no payment. Manager we were in contact with has quit the company. Impossible to get anyone on the phone. Theyre nothing but absolute scam artists
    Jun 22nd, 2023

  • Alan Centurion

    I contacted John Nunes vice president about this matter and he told me to kick rocks, I showed up to do an evaluation for repair to make right and was told the owner didnt want me there, literally some tape lines, a few seams showed through drywall, all repairable easily, and did not constitute a non payment of $5000it was literally dishonest on the Orlando offices part. Ive never been contacted and if the owner would like to email me or call me my name is Alan centurion the company is Creative Vision, they also tried not to pay me $1350 for another job I fixed from another contractor, for the Literal boss of one of the insurance companies Brian Lilly, until I contacted him and they made regency pay me promptly via bank transfer the same day, so they were very capable of paying me whats owed even if they subtracted for repairs. Thank you.
    Mar 14th, 2024

  • Adam L

    Regency DRT was the given company through my insurance to repair an upstairs room and my garage. The project is 9 months in and still incomplete. Since initial date they have had a contractor who under quoted the job by 15k. They fired him without notifying my family about the change in our project manager. The new project manager is incapable and strings me along saying the project needs to be paused or he cant get workers here. I am in constant communication with the VP John Nunes to get anything done at my home. Today at the 9 month time point I still do not have a functioning garage or completed repairs. I have been nice with the company and signed all my checks from insurance ASAP so they had money to pay their subs. My project manager rarely responds via text or call but is able to shake me down to sign a check while Im in the NICU with my newborn child. I have fought to get any workers at my house but the project manager can meet me at the childrens hospital at the drop of a hat for money. Do whatever you can to avoid this company like the plague.
    Aug 25th, 2023

  • Paula Spangler

    If I could give a negative star I would. In April I had a leak under my kitchen sink my insurance company Slide Insurance referred me to use regency DRT to do the motor mediation. They came out then sent in someone to do a mold assessment and for over a month I contacted them and they kept saying that they were waiting on my insurance to send a check. All the while, My insurance company told me that they had sent a check over a month ago and that regency DRT cashed it. I then canceled my order with Regency DRT because I dont trust them anymore. I have been waiting on Regency DRT to send me a check that for over a month now. Every time I call them I get the runaround, they wont return me or the insurance companys phone calls. Im highly disappointed and stressed out. Im meantime old is growing in my home. Services: Mold inspection, Mold mitigation
    Jul 27th, 2023

Read Our 21 Reviews

About
Regency DRT

Regency DRT is a residential and commercial restoration and cleaning company. Regency DRT's professionals have the proper equipment and expertise necessary to handle the most dynamic losses, including water damage cleanup and repair, mold removal and cleanup, and contents restoration.

Contact Info

  •   407-233-0525

Questions & Answers

Q What is the phone number for Regency DRT?

A The phone number for Regency DRT is: 407-233-0525.


Q Where is Regency DRT located?

A Regency DRT is located at 4201 34th St, Orlando, FL 32811


Q What is the internet address for Regency DRT?

A The website (URL) for Regency DRT is: https://regencydrt.com/locations/orlando-fl/


Q What days are Regency DRT open?

A Regency DRT is open:
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours


Q How is Regency DRT rated?

A Regency DRT has a 3.1 Star Rating from 21 reviewers.

Hours

Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours

Ratings and Reviews
Regency DRT

Overall Rating

Overall Rating
( 21 Reviews )
11
0
0
0
10
Write a Review

Al Cent on Google

image I did work for this company, I drove from Orlando,fl to edgewater ,fl for 3 weeks to complete drywall and paint repairs. I am owed $5k, and regency decided to not pay me after there was about maybe $500 worth of drywall repairs to make, over small potatoes, they did not pay $5k which is big for a small business. This company is also under investigation for insurance fraud, absolutely do not trust these people wether youre a contractor, or home owner, they will waste yo all your insurance money, pay contractors peanuts, and keep the profit for themselves. No lies told.

Business Response on Google Dec 1st, 2023
Dear Al,Thank you for sharing your experience with us. We apologize for any inconvenience you may have faced while working with our company. We take such feedback seriously and would like to address your concerns.Firstly, we would like to clarify that our company strives to maintain transparent and ethical practices. We regret any miscommunication or delay in payment that may have occurred in your case. We assure you that we are actively investigating the matter to resolve it promptly.Regarding the allegations of insurance fraud, we want to assure you that our company operates within the parameters of the law. We maintain complete compliance with all legal and insurance requirements, and any claims suggesting otherwise are baseless.We value the relationships we build with both our contractors and homeowners. It is our objective to provide fair compensation and maintain positive working relationships with all parties involved. We understand your frustration and would appreciate the opportunity to discuss your concerns further.Please reach out to our customer support team at your earliest convenience so that we can address your issues and find a satisfactory resolution.Thank you for bringing this matter to our attention. We are committed to improving our services based on valuable feedback from our customers and contractors.Kind regards,Regency DRT

jim on Google

image As other reviewers stated dont work for them as a sub. Its been 4 months and no payment. Manager we were in contact with has quit the company. Impossible to get anyone on the phone. Theyre nothing but absolute scam artists

Business Response on Google Aug 1st, 2023
First, we would like to apologize for any delay you experienced and are pleased your company has been paid in full. Regency has a very extensive invoice and funding approval process, and all sign off must be completed prior to our clients funding the project. We are working hard to work with all parties I. In the process of improving the speed and timeliness of the payment process. Again, we are truly sorry this has impacted on you and appreciate your quality work.

Alan Centurion on Google

image I contacted John Nunes vice president about this matter and he told me to kick rocks, I showed up to do an evaluation for repair to make right and was told the owner didnt want me there, literally some tape lines, a few seams showed through drywall, all repairable easily, and did not constitute a non payment of $5000it was literally dishonest on the Orlando offices part. Ive never been contacted and if the owner would like to email me or call me my name is Alan centurion the company is Creative Vision, they also tried not to pay me $1350 for another job I fixed from another contractor, for the Literal boss of one of the insurance companies Brian Lilly, until I contacted him and they made regency pay me promptly via bank transfer the same day, so they were very capable of paying me whats owed even if they subtracted for repairs. Thank you.


Adam L on Google

image Regency DRT was the given company through my insurance to repair an upstairs room and my garage. The project is 9 months in and still incomplete. Since initial date they have had a contractor who under quoted the job by 15k. They fired him without notifying my family about the change in our project manager. The new project manager is incapable and strings me along saying the project needs to be paused or he cant get workers here. I am in constant communication with the VP John Nunes to get anything done at my home. Today at the 9 month time point I still do not have a functioning garage or completed repairs. I have been nice with the company and signed all my checks from insurance ASAP so they had money to pay their subs. My project manager rarely responds via text or call but is able to shake me down to sign a check while Im in the NICU with my newborn child. I have fought to get any workers at my house but the project manager can meet me at the childrens hospital at the drop of a hat for money. Do whatever you can to avoid this company like the plague.

Business Response on Google Sep 5th, 2023
Thank you for taking the time to share your experience.We appreciate your patience throughout this process and apologize for any communication issues and delays you've experienced.Our team will reach out to you personally to discuss the current status of your project and offer a solution that meets your expectations. We are committed to resolving any outstanding issues promptly.Once again, we apologize for the inconvenience and appreciate your understanding. Your satisfaction is our top priority, and we will do everything we can to make sure your project is completed to your satisfaction.

Paula Spangler on Google

image If I could give a negative star I would. In April I had a leak under my kitchen sink my insurance company Slide Insurance referred me to use regency DRT to do the motor mediation. They came out then sent in someone to do a mold assessment and for over a month I contacted them and they kept saying that they were waiting on my insurance to send a check. All the while, My insurance company told me that they had sent a check over a month ago and that regency DRT cashed it. I then canceled my order with Regency DRT because I dont trust them anymore. I have been waiting on Regency DRT to send me a check that for over a month now. Every time I call them I get the runaround, they wont return me or the insurance companys phone calls. Im highly disappointed and stressed out. Im meantime old is growing in my home. Services: Mold inspection, Mold mitigation

Business Response on Google Nov 25th, 2023
Dear Paula,We apologize for any inconvenience you have experienced and appreciate you bringing this matter to our attention. We are sorry to hear about the issues you faced regarding an incorrect bill and the delay in resolving it. This is not the level of service we strive to provide.We would like to address your concerns regarding the insurance claim. We want to assure you that we have a strict policy against insurance fraud and we are committed to working with insurance companies in a fair and transparent manner. We understand the frustration caused by the delay in receiving the check from your insurance company. We have taken note of your cancellation and will ensure that the necessary steps are taken to resolve this matter promptly.We value your feedback and would like to discuss this further with you. Please reach out to our customer support team at (888) 221-5791 so that we can address your concerns and find a satisfactory resolution.Once again, we apologize for the inconvenience caused and appreciate your understanding.Sincerely,Regency DRT

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Overall Rating

Overall Rating
( 21 Reviews )
11
0
0
0
10

Write a Review

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